Billing Executive

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Singtel Full time 50,000 - 70,000 per year

Join the Growing Team at Singtel Financial Shared Services in Malaysia*

Are you ready to embark in the exciting world of finance and technology?
Singtel Financial Shared Services (FSS)
is expanding its operations in Malaysia, and we're looking for passionate, driven individuals to join our dynamic team

*In Malaysia, Singtel Group operates through a fully owned subsidiary called Sudong Sdn. Bhd.

Why Singtel Finance Shared Services?

  • Grow Your Financial Digital Literacy: Enhance your expertise in the latest financial technologies and practices in a collaborative, fast-paced shared services environment.
  • Impactful Work: Contribute to global operations while making a tangible impact on how businesses manage their financial operations.
  • Career Growth: As we expand, you'll have plenty of opportunities to learn, grow, and advance in your career.

The
Billing Executive
is responsible to ensure all bill production/E-invoice operation day to day activities and tasks are executed accurately and timely by providing excellent support to business units.

Make an Impact by:

  • Understanding and overseeing the Bill Production Day-to-day Operation task independently by ensuring that SLAs are met and bills are sent out timely and accurately.
  • Handling and overseeing the E-invoice processing, submission and rejection clearance independently by ensuring that SLAs are met and e-invoices are submitted timely and accurately.
  • Verifying, investigating, and analyzing root causes on problems/issues raised in billing and work cross-functionally with relevant parties (customer care, front end order takers, Account managers, IT, external print vendor) to resolve and rectify the billing issues.
  • Having the ability to provide good suggestions or alternative solutions in tackling pressing issue or handling last minute urgent requests/issues that impact to bill production.
  • Ensuring proper housekeeping of documents for reference and audit purposes.
  • Ensuring compliance of ISO KPIs and procedures.
  • Supporting digital transformation by applying tools such as RPA, Power Automate, Python, Macro, etc to improve process quality and execution, increase operational efficiency with greater accuracy, as well as improve customer experience.
  • Supporting the implementation of such improvement projects follow up necessary documentation of such process/procedure after implementation.
  • Identifying, collating & analyzing any irregularities found in Bill Production/E-invoice area under his charge and highlight it to Manager. Supporting and follow-up on necessary actions to address/correct them.
  • Working independently and to manage tight schedules and undertake several tasks/issues/ projects concurrently.
  • Any Ad-Hoc duties assigned by Team Lead or manager.

Skills for Success:

  • Diploma/ Bachelor Degree in Finance/ Accounting/ IT/ Business or equivalent.
  • Fresh graduates are welcome to apply
  • For experiences candidates, preferably minimum 1-2 years of direct billing exposure experience with SAP experience.
  • Proficient in Microsoft Office and Excel.
  • Preferably with IT background and knowlede in automation tools – UI Path, Power Automate, Python, SQL.
  • Strong analytical skills, eye for detail, meticulous and digital savvy.
  • Possess effective communication skills to deal with stakeholders.
  • Able to write and communicate clearly in English.

Join us on our mission to continue defining the future of financial services. Apply Now


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