Customer Service Executive

6 hours ago

Shah Alam, Selangor, Malaysia MSU MEDICAL CENTRE Full time 24,000 - 36,000 per year

MSU Medical Centre is seeking a dedicated and resilient Customer Service Executive to deliver exceptional service and ensure a positive experience for every patient and visitor. The ideal candidate has strong communication skills, a warm personality, and the ability to handle challenges with professionalism and empathy.

Key Responsibilities:

  • Provide frontline support to patients, visitors, and clients at the reception and customer service counters.
  • Manage registration, appointment scheduling, billing inquiries, and general assistance.
  • Handle patient feedback and complaints with tact and professionalism.
  • Coordinate with clinical and non-clinical departments to ensure smooth operations and service delivery.
  • Maintain MSUMC's image by delivering consistent, high-quality customer care.

Requirements:

  • Diploma or Degree in Business Administration, Hospitality, Healthcare Management, or a related field.
  • Minimum 2 years of working experience in a hospital, hotel, or customer service environment.
  • Excellent communication and interpersonal skills.
  • Resilient, patient, and able to perform well under pressure.
  • Good command of English and Bahasa Malaysia (additional languages are an advantage).
  • Pleasant personality with a customer-first attitude.

Job Types: Full-time, Permanent

Pay: RM2, RM3,000.00 per month

Work Location: In person

  • Customer Service Executive

    2 days ago

    Shah Alam, Selangor, Malaysia Elitez Pte Ltd Full time 20,000 - 27,000 per year

    Customer Service Executive - Airline IndustryJob DescriptionAssist passengers via phone, email, and at service counters with general flight inquiries.Support check-in, boarding, and arrival processes.Handle customer issues and provide solutions professionally.Coordinate with internal teams to ensure smooth passenger service.Manage requests such as special...

  • Malaysia - Regional Service Centre, Executive

    2 days ago

    Shah Alam, Selangor, Malaysia Inchcape Shipping Service Full time 40,000 - 60,000 per year

    Who are Inchcape?At Inchcape, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean.Inchcape combines its worldwide infrastructure with local expertise through our global network...

  • customer service executive

    2 days ago

    Shah Alam, Selangor, Malaysia Toshiba Tec Malaysia Sdn Bhd Full time 30,000 - 60,000 per year

    Job Responsibilities:Meter ReadingUpdate current meter reading in corporate system for billing purpose.Generate meter reading invoices to be sent out every month.Ensure completion of meter reading base every month.Submit monthly report of backlog machines and meter reading problem cases.Agreement RenewalUpdate renewal and termination of agreements in the...

  • Customer Service Executive

    2 weeks ago

    Shah Alam, Selangor, Malaysia Atlas Copco Full time 40,000 - 80,000 per year

    We are hiring Customer Service Executive to join our team in Shah Alam.About The RoleCustomer ServiceTo provide exclusive service to customers based on their requirement before, during and after a purchase.Serves customers by providing product and service information and resolving product and service problemsOrder ManagementC4C order processing of sales to...

  • customer service executive

    2 days ago

    Shah Alam, Selangor, Malaysia Milkyway International Chemical Supply Chain Pte. Ltd. Full time 60,000 - 80,000 per year

    Job Summary:The Operations Executive is responsible for managing the end-to-end logistics process for international freight shipments (air, ocean, or land). This role ensures that shipments are handled efficiently, accurately, and in compliance with global regulations. The Operations Executive works closely with customers, carriers, customs brokers, and...

  • Malaysia - IT Service Desk Analyst

    2 days ago

    Shah Alam, Selangor, Malaysia Inchcape Shipping Service Full time 40,000 - 80,000 per year

    Who we are?At Inchcape Shipping Services, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean. Inchcape combines its worldwide infrastructure with local expertise through our...

  • Malaysia - Accounts Payable Executive

    2 days ago

    Shah Alam, Selangor, Malaysia Inchcape Shipping Service Full time 40,000 - 80,000 per year

    Who we are?At Inchcape Shipping Services, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean. Inchcape combines its worldwide infrastructure with local expertise through our...

  • customer service executive

    2 days ago

    Shah Alam, Selangor, Malaysia Xin Hwa Trading & Transport Sdn Bhd Full time 40,000 - 60,000 per year

    Why this role matters:You'll own the customer experience from order to delivery—coordinating teams, preventing issues, and turning logistics complexity into smooth, on-time outcomes.Key Responsibilities:1. Customer Communication & SupportAct as the main point of contact for customers regarding shipment updates, inquiries, and service requests.Handle daily...

  • Customer Service Executive

    2 days ago

    Shah Alam, Selangor, Malaysia Neusoft Full time 15,000 - 25,000 per year

    Work Description:1) Website operation consultation, answer and guide consumers in various operations of platformaccount, such as account registration, how to place and track order, cancellation, payment, buyerreviews, Buyer & Seller dispute, refund/return etc. And all the inquiries regarding logistics delivery,customs clearance status, marketing campaigns...

  • Customer Service Executive

    2 weeks ago

    Shah Alam, Selangor, Malaysia IGT Malaysia Full time 24,000 - 48,000 per year

    Responsibilities:Handle inbound and outbound calls from customers via various channels.Provide professional and knowledgeable service while delivering an exceptional customer experienceEstablish strong customer relations with internal and external customersComplete data input with a high level of speed and accuracyEnsure department and individual goals are...