Head of Product Communications Platform as a Service
24 hours ago
The client is a public listed company based in Malaysia
Role Purpose
Head of Product -
Communications Platform as a Service
, is to lead a team to design, create and manage A2P messaging, voice and Telco API for client to grow revenue, subscribers and maintaining product competitiveness across various segments in Enterprise.
Your Responsibility
• To create new plans, promotions and bundles to enhance market competitiveness and help achieve annual mobile revenue and market-share target by segment
• To maintain and rationalize existing plans and bundles to ensure effective and streamlined customer usage experience and efficient resources usage
• To create and manage effective processes and SOP for all product consumption and enhance customer experience
• To measure and evaluate product pricing and yield ensuring mobile profitability
• To enable availability of devices and device ownership programs for enhancing customer acquisition, retention and growth
• To price, package and take to market relevant fixed and solutions as convergence offer to the market
• To solicit and maintain relevant market insights and product performance insights enabling better and more relevant design of mobile products
• Drive alignment with other divisions from sales, operations, segment heads, product developments, finance, pricing, business intelligence and marketing for product development and GTM strategy for your products
• To lead business development and establish partnership ecosystem for compant API offering
Your experiences
• Tertiary education in Marketing, Telecommunication or relevant field
• Minimum 20 years of experience in IT industry in product marketing, product development role
• Experience in working in cross-functional virtual teams towards delivering timely & effective outcomes Confidential
• Excellent knowledge and experience of Product Management, Go to market and / or Offer Development & Management
• Excellent communication skills and experience in influencing internal & external stakeholders
• Good balance of: Product & offer design creativity; with Corporate flexibility & commercial practicality
• Experience with the financial & commercial aspects of Product Management (including P&L impacts & commentary; Pricing; Competitor analysis and Business Casing)
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