Customer Service

2 days ago

Malacca, Melaka, Malaysia GETME (M) SDN BHD Full time 1,700 - 2,500 per year

Based in Melaka Raya Office, Melaka.

Working Days: 5 days a week: 1pm-10pm or 3pm-12am shift. Off days on weekdays.

Salary: RM1700 - RM2500 basic

Position Summary:

We are looking for a proactive and skilled Customer Service Representative to join our team in Malacca. The successful candidate will be responsible for assisting clients with their inquiries related to our systems, providing system demonstrations, and supporting management with various tasks.

Key Responsibilities:

  • Troubleshooting and Client Assistance
  • Address and resolve client inquiries related to the system, providing effective troubleshooting support.
  • System Demonstrations and Tutorials
  • Conduct system demos and tutorials for clients to ensure they fully understand and can utilize our products effectively.
  • Assist management with various administrative and operational tasks as needed.

Qualifications:

  • No certificate requirement, No experience needed
  • Proficiency in speaking, reading, and writing Chinese (because our HQ is in Taiwan).
  • Good computer knowledge and skills.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a customer-focused attitude.
  • Ability to work effectively in a team and independently.

Benefits:

  • Yearly bonus, group commission (without doing any sales)
  • Stocked up office pantry with lots of food and snack
  • Trainings for professional and personal development
  • Friendly and collaborative work environment
  • Opportunity to relocate to another branch in Malaysia or overseas.

Based in Melaka Raya Office, Melaka.

Join us in delivering exceptional service and support to our clients in Malacca

Job Types: Full-time, Permanent

Pay: RM1, RM2,500.00 per month

Benefits:

  • Cell phone reimbursement
  • Free parking
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Experience:

  • Computer skills: 1 year (Required)

Language:

  • Mandarin (Required)

Work Location: In person

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