Technical Writer

Change people's lives and love what you do Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives.

About the Role

We're looking for a
Technical Writer
to join our team in
Bangsar South, Kuala Lumpur
. In this role, you'll create and maintain product labelling materials - including instructions for use, quick reference guides, eHelp content, and product/packaging labels - that help recipients, audiologists, and surgeons use our hearing implant products safely and effectively.

Working within a global medical device company, you'll ensure all documentation meets international standards, regulatory requirements, and user needs. You'll collaborate globally with teams across Technical Communication, R&D, marketing, clinical, and manufacturing to deliver clear, accurate, and compliant product labelling that supports Cochlear's mission to improve hearing around the world.

Key Responsibilities

• Edit and maintain product labelling and documentation for medical devices, software, and accessories.
• Ensure all content meets global regulatory, quality, and usability requirements.
• Collaborate with cross-functional teams (R&D, Regulatory, Clinical, Marketing, Manufacturing) to gather information and review content.
• Manage multiple writing projects and deliverables for product launches, submissions, and updates.
• Ensure accuracy, consistency, and clarity across all documentation and delivery formats (print, web, app, or software UI).
• Participate in process improvement initiatives to enhance quality, efficiency, and innovation in labelling development.
• Review content produced by peers and provide constructive feedback.

Key Requirements

• Graduated Degree
  in Technical Communication, Biomedical Science, Engineering, or related field (minimum).
• Possess around
  3-5 years of experience
  within technical writing, regulatory documentation, or related roles within the medical device, pharmaceutical, or healthcare technology industry.
• Strong writing, editing, and documentation skills with excellent attention to detail.
• Experience managing multiple projects with tight timelines.
• Strong collaboration and communication skills, able to work with global teams.
• Proficient in
  publishing tools
  (e.g., Adobe InDesign, MadCap Flare or similar)
• Familiarity with documentation in regulated industries (medical device, pharmaceutical, or healthcare) is a strong advantage.

Ideal to have:

• Exposure to multinational or highly regulated environments.
• Experience with usability testing, content repurposing, or
  component content management systems (CCMS)
  negotiable.

Why Join Us?

• Be part of a world-leading medical device company that changes lives.
• Work in a collaborative, multicultural environment that values innovation and quality.
• Gain hands-on experience with global labelling standards and advanced documentation systems.
• Enjoy opportunities for professional growth and career development.

Cochlear Malaysia provides shared services to support Cochlear's global operations. The growing team of professionals in Malaysia provides critical support in areas such as IT infrastructure and applications, development and testing, business intelligence development and support, procurement, customer service, service and repairs and returned device analysis engineering.

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.