Senior Collections System Analyst

2 weeks ago

Klang, Selangor, Malaysia GXS Bank Full time 90,000 - 120,000 per year

Get to know:

We are living in dynamic times. Technology is reshaping how we live, and we want to use it to redefine how financial services are offered. GXS Bank is the full digital bank in Singapore offering everyday banking services. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their unique perspectives. Join us in our mission to provide financial inclusion for people in our region.

We are now expanding our operations with the establishment of a
Shared Services Entity in Malaysia - Neo Services Sdn Bhd (NEO)
, to support our growth and operational excellence.

NEO will centralize key functions such as Customer Services, Banking Operations and Credit Operations; enabling scalable solutions that align with our vision, agility and efficiency for the GXS Bank.

Responsibilities

  • Responsible for the smooth running of the Collections systems, and is required to work with multiple stakeholders, including management, business units, tech and vendor teams from both Malaysia and overseas.
  • Work closely with the management to implement strategies to enhance Collections productivity, effectiveness and efficiency.
  • In-charge of the smooth delivery of all system-related projects and enhancements, working in tandem with tech and vendors within the budget and timelines.
  • Ensure that the systems are up to date and comply with dynamic business requirements, audit and risk matters, and regulatory changes.
  • From time to time be assigned additional tasks from the reporting managers.

Requirements

  • Min 3-5+ years of experience as a System Analyst
  • Good understanding of system development life cycle process or project management.
  • Good knowledge of banking products and processes and/or Risk and Collections processes would be an advantage.
  • Possess strong communications and presentation skills.
  • Able to work individually without supervision and in a team oriented setting.
  • Possess strong process and workflow management skills.
  • Proficient in project management, MS Office and SQL softwares.
  • Good to have worked on the systems like Debt Manager, NICE

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