Supply Chain Manager

7 days ago


Petaling Jaya, Selangor, Malaysia Markaids | Ideas. Ingredients. Impact Full time

We are looking for an experienced Supply Chain Manager to lead and manage the full spectrum of supply chain operations. This role oversees Customer Service & Order Fulfillment, Logistics (Import/Export & Clearance), Materials Planning, Procurement, and Purchasing. You will ensure efficient operations, strong compliance, and continuous improvement across all functions.

Key Responsibilities

1. Customer Service & Order Fulfillment

  • Oversee order processing, delivery coordination, and customer service performance.
  • Ensure timely, accurate order fulfillment and prompt issue resolution.

2. Logistics (Import/Export & Clearance)

  • Manage end-to-end logistics, including inbound and outbound shipment planning.
  • Handle customs clearance for goods entering and exiting Malaysia.
  • Ensure compliance with all regulatory requirements, including Sales Tax Exemption applications, usage tracking, and documentation.
  • Liaise with forwarders, transporters, and authorities to prevent delays and ensure smooth movement of goods.

3. Materials Planning

  • Lead demand forecasting, inventory planning, and MRP execution.
  • Ensure materials availability for production and distribution while maintaining optimal stock levels.
  • Coordinate closely with production and sales to balance supply and demand.

4. Procurement & Purchasing

  • Source, evaluate, and negotiate with suppliers.
  • Monitor supplier performance, lead times, quality, and cost control.
  • Ensure supply continuity and proper documentation compliance.

5. Leadership & Continuous Improvement

  • Lead and develop the supply chain team across CS, logistics, planning, and procurement.
  • Implement process improvements to enhance efficiency, accuracy, and cost savings.
  • Support company digitalization initiatives (e-invoicing, system upgrades, tracking tools, etc.).

Requirements

  • Degree in Supply Chain, Logistics, Business, or related field.
  • 5–8 years of relevant experience with at least 4 years in a supervisory or managerial role.
  • Strong knowledge in supply chain operation, sales tax exemption compliance, planning, and procurement.
  • Familiar with customs procedures and import/export regulations in Malaysia.
  • Good leadership, communication, and problem-solving skills.
  • Experience with SAP B1 systems is an advantage.


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