Service Engineer

1 day ago

Kota Damansara Selangor, Malaysia Shimadzu Malaysia Sdn Bhd Full time 60,000 - 80,000 per year

Job Description

Responsibilities:

  • To undertake and perform installation, Preventive Maintenance (PM), troubleshooting and repair jobs assigned involved but not limited to UV, FTIR, HPLC, GC etc.
  • To support IT technical issue.
  • Provide an assistance to department manager to ensure every sales order can be complete on time including but not limited to payment collection.
  • To provide department manager with market updates, competitor activities and business opportunity and other relevant market information.
  • To participate in all training activities undertaken by the department and the company.
  • To prepare and report weekly update on detail funnel, activities and sales/ work status to department manager.
  • To clearly inform, updates, communicate and cooperate with Sales Team and Customer Support centre (CSC) to ensure efficient product installation and service.
  • To follow through on product service and installation process and ensure customer's expectations are met.
  • Actively promote consumable and service contracts.
  • To abide to all company's policies and procedures.
  • To follow up and assist finance department on invoicing and collection monitoring.

Requirement:

  • Candidate must possess at least Diploma/Degree (Chemical Engineering/ Computer Science/Electrical/Electronic/Chemistry/Biochemistry) or equivalent.
  • Having knowledge in IT, CS, LAN, LIMS is an advantage.
  • Positive working attitude with pleasant & excellent interpersonal and communication skills.
  • Possess own transport and willing travel outstation with short notice.
  • Fresh graduated are encouraged to apply.

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