Backup Administrator

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia TENTACLE TECH SSO SDN BHD Full time 60,000 - 90,000 per year

Title: Backup Administrator

Location: Bangsar South, KL

MUST: Mandarin and Cantonese

Salary: RM 3,000 – RM 4,500

Job Descriptions

  • Administer backup and restoration operations using tools such as TSM, NetBackup, Networker, Data Protector, Backup Exec, Veeam Backup, and Data Domain.
  • Monitor scheduled backup jobs, troubleshoot failures on both server and client sides, and take corrective actions for missed jobs.
  • Collaborate with the Backup & Restoration Team and cross-functional teams to troubleshoot issues across platforms: Oracle, SQL Server, Windows, VMware, and UNIX.
  • Recommend improvements or new backup systems to meet business needs and projected capacity.
  • Install, maintain, and upgrade backup applications including TSM, NetBackup, Backup Exec, and Veeam.
  • Maintain and update operational documentation, including daily/weekly backup reports.
  • Manage incidents and change requests using ITSM Remedy.
  • Respond promptly to alerts and tickets, providing timely status updates.
  • Provide 24x7 on-call support on a rotational basis.
  • Perform system maintenance during off-peak hours (e.g., patching, upgrades, shutdowns).
  • Review and update SLA documentation regularly.
  • Participate in annual Disaster Recovery (DR) drills and execute assigned backup tasks.

Job Requirements:

  • Bachelor's degree in Computer Science or a related field.
  • ITIL Foundation certification or higher (preferred).
  • Minimum 2 years of experience in Backup and Storage technologies.
  • Proactive, quick learner, and able to work under pressure.
  • Strong communication skills in English; proficiency in Mandarin and Cantonese is a plus.
  • Knowledge of storage technologies is a plus.
  • Willingness to work night shifts and on public holidays.

Job Type: Contract

Contract length: 12 months

Pay: RM3, RM4,500.00 per month

Work Location: In person

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