Barista cum Café Crew

2 weeks ago

Bangsar Kuala Lumpur, Malaysia Floristika.Com Sdn Bhd Full time 2,000 - 2,500 per year
Job Summary:

As a Barista cum Café Crew, you'll be the heart of the café — preparing quality coffee, beverages, and light food items while creating a warm and welcoming environment for customers. You'll represent the café's friendly atmosphere through great service, teamwork, and professionalism.


Key Responsibilities:

1. Beverage & Food Preparation

  • Prepare and serve coffee, tea, and specialty beverages in accordance with café standards.
  • Assist in preparing and serving light food items (e.g., pastries, sandwiches, or desserts).
  • Ensure consistency in taste, quality, and presentation of all items.
  • Operate and maintain coffee machines, grinders, and other café equipment safely.

2. Customer Service

  • Greet customers with a friendly smile and take orders accurately.
  • Recommend beverages and food items based on customer preferences.
  • Handle feedback or complaints politely and professionally.

3. Cashiering & Sales

  • Operate the sales system and process payments accurately.
  • Handle cash and e-payments according to company procedures.
  • Assist in daily sales recording and stock monitoring.

4. Cleanliness & Hygiene

  • Maintain the cleanliness of the café, counters, equipment, and utensils at all times.
  • Follow food safety and hygiene standards as required by the Ministry of Health (MOH).
  • Assist in restocking and inventory duties.

5. Teamwork & Café Support

  • Support team members during busy periods.
  • Assist in opening and closing duties.
  • Participate in training to enhance product knowledge and service skills.

Requirements:
  • Minimum SPM or equivalent qualification.
  • At least 2 years of working experience as a Barista or in a similar food and beverage role is preferred
  • Knowledge of coffee brewing techniques and café operations preferred.
  • Must possess a valid Typhoid Injection Certificate (as required under the Food Hygiene Regulations 2009).
  • Passion for coffee, food, and customer service.
  • Pleasant personality – friendly, cheerful, and always smiling.
  • Well-groomed, neat, and presentable appearance.
  • Enjoys meeting people and creating a positive café atmosphere.
  • Able to work shifts, weekends, and public holidays.

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