Senior Training and Development Manager

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Samsonite (Malaysia) Sdn Bhd Full time 90,000 - 120,000 per year

MAJOR RESPONSIBILITIES / ACTIVITIES OF THIS JOB (list not more than 10 items)

1.Learning Strategy & Planning

Develop and execute regional training strategies that align with business objectives, focusing on both short-term skill gaps and long-term capability building.

  1. Needs Assessment

Partner with business leaders to identify training needs through assessments, performance reviews, and talent discussions.

  1. Program Design & Delivery

Design and roll out leadership, functional, and soft skills development programs, ensuring content is engaging, scalable, and locally relevant.

  1. Leadership Development

Implement leadership readiness and succession-focused programs to strengthen the leadership pipeline across the four countries.

  1. Vendor & Resource Management

Manage relationships with external training vendors, consultants, and technology providers; ensure effective use of budgets and resources.

  1. Learning Systems & Tools

Oversee the adoption and optimization of learning platforms, e-learning solutions, and digital tools to support hybrid and flexible learning.

  1. Evaluation & ROI Measurement

Track training participation, impact, and effectiveness through feedback, assessments, and business KPIs; provide insights and recommendations for continuous improvement.

  1. Talent & Career Development

Support the design and implementation of career frameworks, competency models, and individual development plans to enhance employee growth.

  1. Regional Alignment & Compliance

Ensure training policies, programs, and practices are consistent across MY, SG, PH, and ID while complying with local regulations and organizational standards.

  1. Capability Building of Trainers

Mentor, coach, and develop internal trainers and facilitators to build sustainable in-house training capacity.

Undertake any other responsibilities aligned with the role to support organizational goals.

Who we are:

Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere.  With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.

Education

Diploma or Degree in Human Resources, Business Administration, Organizational Development, or related field.

Experience Requirements

  • At least 8 years of training and development experience in retail industry.
  • Fluency in written and spoken English is compulsory which includes developing and delivering presentations.
  • Discipline and self-motivator, excellent interpersonal, planning and organizing skills.
  • Strong business acumen with the ability to link learning outcomes to organizational performance.
  • Strong project management and analytical skills with the ability to measure training ROI and effectiveness.
  • Ability to work effectively in a fast-paced, matrixed, and multicultural environment.
  • Willingness to travel within the region when required.

Computer Skills

Frequent user of Microsoft Office (Word, Excel, Power Point)

Language

Excellent spoken and written English

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