IT Business Analyst
2 days ago
Job Responsibilities:
- Collaborate with Lead Solution Architect and Consultant Team to understand project objectives and develop effective IT solutions.
- Gather, analyze, and document business and technical requirements through interviews and workshops.
- Prepare and maintain project documentation, including Scope of Work (SOW), workflows, and Standard Operating Procedures (SOPs).
- Coordinate between ITS and Sales teams on solution implementation and ensure smooth handover to the technical team.
- Support user acceptance testing (UAT), quality assurance, and ensure solutions meet business needs.
- Assist in project planning, scheduling, and progress monitoring.
Job Requirements:
- Diploma / Degree in Computer Science, Information Technology, or related field.
- Minimum 2 years of relevant experience preferred.
- Strong analytical and communication skills in English, Malay and Mandarin, both spoken & written (liaise with our Mandarin speaking counterparts).
- Able to travel outstation to support other branch offices when required.
Job Type: Contract
Contract length: 12 months
Pay: RM1, RM3,000.00 per month
Benefits:
- Cell phone reimbursement
- Dental insurance
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person
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