Cafe Supervisor- Bandar Seri Putra
2 weeks ago
Responsibilities
- Maintain high standards of outlet cleanliness, safety, and health in accordance with QAQC guidelines.
- Manage stock ordering, inventory levels, and overall stock control to support smooth operations.
- Deliver excellent customer service to ensure customer satisfaction and positive brand experience.
- Supervise, guide, and support subordinates to ensure consistent performance and teamwork.
- Prepare and manage staff scheduling to ensure optimal manpower allocation.
- Liaise closely with the Outlet Manager on daily operations, performance, and operational needs.
- Monitor outlet performance, analyze operational data, and suggest improvements where needed.
- Prepare and submit operational reports accurately and on time.
- Ensure full compliance with company and outlet Standard Operating Procedures (SOPs).
- Perform any ad hoc tasks or duties assigned by management or the Outlet Manager.
Requirements
- Minimum of 2 years' experience in the F&B industry.
- Must be vaccinated with at least 2 doses.
- Possess at least a Secondary School / SPM qualification in any field.
- Good command of both written and spoken English and Malay.
- Strong interpersonal skills; energetic, responsible, and eager to learn.
- Candidates with their own transport are preferred.
Job Type: Full-time
Pay: RM2, RM3,000.00 per month
Work Location: In person
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