Guest service cum Concierge Reception
2 weeks ago
We are seeking a highly organized and customer-focused Guest service cum Concierge Reception to manage the reservation process for our Airbnb/homestay accommodations. The ideal candidate will serve as the primary point of contact for guests from initial inquiry to check-in, ensuring a seamless booking experience. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Preferred Chinese Candidate due to nature of tourism guests.
Key Responsibilities:- Respond to booking inquiries via website and third-party platforms (e.g., Airbnb, Agoda, , etc).
- Process reservations accurately and in a timely manner using the property management system.
- Provide guests with detailed information about homestay options, pricing, amenities, and local attractions.
- Coordinate between guests and operation teams to ensure accommodation readiness and availability.
- Fresh grads are welcome to apply.
- Love to works in service industries.
- Proficient verbal and written communication skills in English and Malay
- Strong organizational and multitasking abilities.
- Customer-centric attitude with a problem-solving mindset.
- Ability to work in shift hours, including weekends and holidays if required. (8am-12am shift work) without midnight.
At Guestonic, we believe in more than just work — we believe in creating an environment where you can grow, thrive, and enjoy what you do. Here's what makes us different:
Perfect Guidance & Support
We are committed to your success. Receive hands-on training and continuous mentorship to help you excel in your role.
Work-Life Balance
We foster a healthy work culture that respects your time and well-being — because your life outside of work matters too.
Flexibility That Fits You
Enjoy a flexible working schedule that helps you balance personal and professional priorities.
Secure Employment Benefits
We provide full EPF and SOCSO contributions to ensure your financial and medical security.
Staff Staycation Perk
Take a well-deserved break with our annual free homestay benefit — your chance to experience our stays just like a guest
Team Bonding Activities
We value connection. Enjoy regular team bonding events that strengthen teamwork and create lasting friendships.
-
Assistant Chief Concierge
1 day ago
Kuala Lumpur, Malaysia Sofitel Damansara Kuala Lumpur Full timeAssistant Chief Concierge is overseeing all concierge operations and services within the hotel. This position ensures that the highest level of guest service is provided, addressing guest needs and requests in a timely, professional, and efficient manner. The Assistant Chief Concierge will also support concierge staff training, performance management, and...
-
Guest Service Supervisor
7 days ago
Kuala Lumpur, Malaysia KING OF THE HILL 8KIA PENG SDN BHD Full time1.0 Primary Duties 1.1 Greets and bids farewell to guests and offer appropriate hospitality comment to guests in accordance with the Hotel standard phrases/greetings. 1.2 Smile and always maintain a professional, neat and pleasant image to guests at all times. 1.3 Ensure cleanliness at the reception counter and lobby at all times. 1.4 Provides courteous and...
-
Chief Concierge
1 day ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 23154888 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for supporting all aspects of Concierge...
-
Office Concierge
2 weeks ago
Kuala Lumpur, Malaysia Iseigur Full timeAt **Iseigur**, we believe in creating a refined, collaborative, and inspiring work environment — one that reflects our light-luxury spirit and commitment to sustainable growth. We’re looking for a **passionate and professional Office Concierge** to be the welcoming face of our organization and ensure a seamless daily office experience for our team and...
-
Guest Services Ambassador
5 days ago
Kuala Lumpur, Malaysia JLL Full timeJLL supports the Whole You, personally and professionally. Reporting Relationships **Direct Manager**: Facility Manager Role Summary The Guest Services Ambassador (GSA) plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their guest. As the first point of contact at Reception they are...
-
Concierge
1 day ago
Kuala Lumpur, Malaysia Hotel - Kuala Lumpur Full time**Job Requirement**: - Minimum SPM or equivalent - Excellent communications skill for both written and verbal. Multiple language skills are preferred - Able to work under pressure - Self-starter, results oriented and also a team player - Pleasant personality with good organisational skills - Good problem solving skills - Independent and self-motivated with...
-
Concierge
2 weeks ago
Kuala Lumpur, Malaysia Integra Healthcare Technology Sdn Bhd Full timeJob Descriptions: - Meets with guests and provides outstanding customer service to all patients, owners, and visitors of the Rehab Centre. - Assists patients and guest in a branded, friendly, proactive and efficient manner with appropriate follow-up as necessary. - Knows all essential aspects of the Rehab Centre’s operations. - Builds an extensive...
-
Guest Service Manager
7 days ago
Kuala Lumpur, Malaysia KING OF THE HILL 8KIA PENG SDN BHD Full time**Responsibilities**: - Report directly to the Operations Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations. - Has a very close working relationship with Operations Manager. - Co-ordinate and co-operate with all other departments as and when required and has a good...
-
Guest Service Executive
1 week ago
Kuala Lumpur, Malaysia The Ascott Limited Full time**Position Overview**: Ascott Kuala Lumpur is seeking a dedicated and service-oriented **Guest Services Executive** to join our team. In this role, you will be responsible for delivering exceptional guest experiences, managing front desk operations, and ensuring seamless service throughout their stay. Your role will be crucial in upholding Ascott Kuala...
-
Concierge (165675)
1 week ago
Kuala Lumpur, Malaysia Shangri-La Hotels Full timeAt Shangri-La Hotels & Resorts, we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by...