Senior Technical Business Analyst

1 week ago

Bandar Malaysia Kuala Lumpur CSG International Sdn. Bhd. Full time

The Business Analyst will workshop & manage customer requirements. Define functional specifications as well as supporting build & test and directly configuring the CSG CPQ and Order Management system.

We are looking for a Senior Business Analyst who will:

  • Dive deep into the world of telecommunications. You will develop a detailed knowledge on markets, products, sales, delivery and operations.
  • Solve real-world business problems, considering technical, financial, and operational constraints.
  • Take ownership of business analysis initiatives and ensure work packages are delivered on time, to expected quality standards and as per scope, as agreed with the Project Manager.
  • Take end to end solution blueprints and configure solution workflows and catalogues that implement the design. You will need to consider exception and failure scenarios to create a robust solution.
  • Contribute to our methodology to help us do things faster and better.
  • Be able to manage client expectations through workshop and feedback sessions.
  • Work as part of a team and independently when required
  • Be a mentor and lead a team of budding solution designers

Is this opportunity right for you? We are looking for candidates who:

  • 5-7 years as a business analyst along with Product catalog, CPQ and Order management.
  • Experience working as a vendor.
  • Hands-on experience with configuration driven systems (Salesforce, SAP, ServiceNow, Siebel, etc.)
  • English Proficiency in a business environment

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