Customer Service

About the Role:This is a full-time role that combines customer service and logistics support at Patchem Sdn Bhd. You will be responsible for providing excellent customer service while also supporting logistics operations. The role requires strong communication skills, attention to detail, and the ability to manage various tasks to ensure smooth operations in...

Join Our Dynamic Airline Customer Service Team Are you passionate about delivering top-notch customer experiences? Do you thrive in a fast-paced environment where you can make a real impact? If you have excellent communication skills and a love for the aviation industry, You might be the One What We Offer:Job Position: Customer Service ExecutiveIndustry:...

Key ResponsibilitiesConduct outbound calls to potential and existing customers to promote client's products and services.Use prepared scripts to introduce products, highlight benefits, and answer customer queries.Identify customer needs and recommend suitable client's solutions (e.g., printers, cameras, office equipment).Follow up on leads and previous...

**Position**: Customer Service Executive (Inbound)—For Telco Products (**Mandarin Speakers)** **Location**:Ara Damansara, Petaling Jaya **Salary**:Basic Salary **RM3100 - Mandarin** **Benefits**: - KPI allowance - up to RM 500 - Night shift allowance—up to RM400 - Extra allowance—up to RM600 (Minimum 120 hour per month) - Overtime (OT) _**if...

Responsibilities: - Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products. - To exceed customers' expectations in terms of customer service and accurate information. - Work in a team to achieve the required KPI elements and SLA. - Report...

Support customers by providing information, solving problems, and handling complaints. They are often the first point of contact for customers, and their responsibilities include: - **Resolving issues**: Identifying the cause of a problem, selecting a solution, and following up to ensure the issue is resolved - **Building relationships**: Establishing trust...

Front Desk Customer ServiceAttending walk in customers enquiresHandling customer's phone calls & enquiriesHandling payment by customersResponsible in Opening / Closing of the outletManage a group of therapistFriendly , Polite , Patient and good working attitudeHard working , Honesty and Punctuality are requiredAble to work during weekend and public...

Working Hours: Mon–Fri, 9:00 AM – 6:00 PM Support Channel: Phone & Email (inbound) Training: 4 weeks – fun, interactive, and hands-on Qualification: Minimum SPM Industry: Business Process Outsourcing (BPO) / Customer Support – serving international markets Job Scope:• Handle inbound customer enquiries via phone and email in Must Speak Mandarin -...

JOB VACANCY – CUSTOMER SERVICE (ENGLISH SPEAKER)Location: Ara DamansaraSalary: RM 2,000 – RM 2,500Job Requirements:Able to communicate well in EnglishFriendly, confident & customer-orientedBasic computer skillsFresh graduates are welcomeJob Scope:Handle customer inquiries via call / chat / emailProvide accurate information and solutionsUpdate customer...

**Responsibility** - To exceed customer’s expectation in terms of customer service & accurate information. - Work in a team, to achieve the required KPI elements SLA. - Provide customer support for problems and questions. **Requirements**: - Applicants with SPM level qualification and above are welcome - 0 experience needed - Proficient in English and BM...