Head of Procurement Dept

SUMMARY OF RESPONSIBILITIES

1. Responsible for leading, directing and coordinating all aspects of PayNet's procurement activities (IT and non-IT) and to ensure that procurement function delivers both cost efficiency without compromising quality.
2. Also responsible for managing the procurement team; providing advisory services to divisional clients; developing and directing the procurement strategy and plan; managing vendor engagement, negotiation and relationship; conduct strategic sourcing and provide sourcing options (especially for critical service providers), team development and upskilling; keep abreast of market intelligence and procurement best practices; reporting and tracking of procurement process KPIs; and maintain effective and up-to-date procurement policy and procedures and ensure compliance with policies.
3. Ongoing enhancement of procurement processes and efficiency, where appropriate, and lead on procurement related projects including procurement system implementation.

KEY AREAS OF RESPONSIBILITIES

Core Functions – Procurement

1. Develop, communicate, direct and implement an annual strategic procurement business plan; establish, communicate, and implement long-term goals for the department to promote effectiveness and efficiency.
2. Develop, communicate, and administer procurement team performance and development plans and appraisals to ensure team KPIs and Service Levels in SLAs are met (where applicable).
3. Serve as the procurement policy and procedures owner, primary contact for procurement related questions, training/upskilling, policy and procedure interpretation and alignment by all divisions / departments.
4. Undertake key stakeholder engagement role to proactively manage divisional procurement needs by providing timely recommendations and managing turnaround time of procurement process.
5. Provide assurance that the highest level of ethics and due diligence are complied with, managing conflict of interest situations, and ensure compliance in letter and spirit with delegated authority limits, procurement policies and procedures that meet internal and external compliance requirements.
6. Participate/lead in negotiation sessions with vendors on procurement contracts and makes recommendations designed to secure relevant savings while delivering technical requirements.
7. Develop and implement procurement-related training programmes for the procurement team and organization.
8. Maintain an up-to-date automated procurement system which complies with policies and procedures and adopts industry best practice.
9. Benchmark industry best practices and evaluate feasibility of embedding those best practices in PayNet for example in the areas of tender process (RFPs/RFQs), vendor data management/cataloguing, implementation of procurement systems.
10. Facilitate and support team to function as a liaison to assist Project Managers and Legal on contract development.
11. Manage, monitor, and advise on RFP/RFQ/Direct Purchase issuance process and closing of purchase orders; developing bids and proposals; and resolve discrepancies with divisions/departments.

Core Functions – Vendor Management

1. Evaluate and current vendor management function inclusive of PayNet Code of Conduct secretariat function
2. Act as the central body to develop, manage vendor registration / management portal and provide relevant guidance to other divisions.
3. Nurtures relationships with vendors to ensure best services and value, taking into account potential conflict of interest situations.
4. Source, develop and maintain a qualified pool of suppliers to ensure operational sustainability, and reduce delivery and overdependence risk.
5. Manage, monitor and undertake enterprise-wide integrity due diligence, risk assessment and work with Risk Management Dept. on the critical vendor identification during the procurement/sourcing stage.
6. Establish standards and process for approved vendors performance assessment and management and ensure to track, measure, report and evaluate vendor performance.
7. Function as a functional bridge amongst external vendors as well as internal stakeholders.
8. Collaborate and facilitate procurement team to coordinate vendor processes and methods to approved vendors.

Others

1. Effectively motivate, lead, and support direct reports / team, inclusive of developing the team's knowledge / skills through on-the-job coaching and providing them with the relevant information / tools.
2. Identify and develop successors for critical procurement roles.
3. Maintain good working knowledge of new developments in the payments-related industry.
4. Observe and comply with security responsibilities as stated in the company's Information Security Policy and Guidelines on Information Handling and Security Classification.
5. Perform any other assignments as directed by the Head of Division and Senior Management

QUALIFICATIONS

1. Relevant experience in procurement and vendor management is necessary. At least [13] years of procurement experience including leading IT procurement (at least 5 years).
2. Possess keen interest and capability to continuously examine and re-engineer operations and procedures, formulating policy, developing and implementing new initiatives.
3. Demonstrated project management, influencing, negotiation & business partnering skills
4. Attention to detail, ability to prepare end to end tender documentations, requests for quotes, and proposals in compliance with policies and procedures.
5. Highly motivated with good business instincts, active participation, possesses growth mindset and a go-getter.
6. People Person and have ability to lead a team, networking and presentation skills, excellent written and oral communications skills and also strong financial or data analytics capability.
7. Ability to supervise, train and develop team members, to include organizing, prioritizing, and scheduling work assignments.
8. Experience in the financial services industry is an added advantage.
9. Proficiency in Microsoft Office i.e. Word, Excel, PowerPoint and procurement systems.