Customer Service Team Lead

OverviewWe are looking for Customer Service Team Lead to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met.QualificationsBachelor Degree preferred. Proficiency in Mandarin and English...

OverviewWe are looking for Customer Service Team Lead to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met.QualificationsBachelor Degree preferred. Proficiency in English (spoken and...

Overview:We are looking for Customer Service Team Lead to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met.Qualifications:Bachelor Degree preferred.Proficiency in Cantonese and English...

OverviewWe are seeking an experienced and dynamic Operations Supervisor to lead and manage a team within our customer service BPO environment. The ideal candidate will be responsible for overseeing daily operations, driving performance excellence, and ensuring the highest level of customer satisfaction. The Operations Supervisor will work closely with...

OverviewWe are looking for a dedicated Quality Team Lead to oversee the quality assurance process within our BPO operations. The role will be responsible for ensuring service excellence, driving compliance with quality standards, and mentoring a team of Quality Analysts.QualificationsBachelor's degree or diploma in any field. Fluent in English (spoken and...

QualificationsMinimum requirements:Bachelor Degree preferredSignificant experience in a complex fast paced environmentMinimum 2 years of prior relevant people management experienceStrategic thinker with strong analytical and creative problem-solving skillsExcellent written and verbal communication skills in English, Korean, Mandarin (Primary)Passion for...

A leading Shipping & Logistics service provider in Malaysia since 2003.Position: Customer Service OfficerCompany: Shipping & LogisticWorking Location: George Town, PenangWorking Hours: Mon to Fri (9am – 6pm)Salary: Basic up to RM2,600Benefit:  AL 14 days + MC + HL + ML + insurance coverageKey Responsibilities:Oversee the complete operation, including...

What You'll Be DoingProvide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers,...

The role of a Customer Success Specialist is in high demand due to increased business engagement via Social Media Platforms. CSAs are responsible for addressing customer inquiries, suggesting solutions, and guiding users through the features and functions of the platform to ensure customer satisfaction with high-quality advertising and...

BOOST JUICE BARSIndustry: Food & BeveragePosition: Team LeaderBoost Juice, originally from Australia, is Malaysia's largest juice and smoothie chain has expanded to 150 stores across Malaysia, Singapore, Brunei, Indonesia, and soon Thailand. Boost is not just a smoothie & juice bar – it is an innovative retail concept based on great tasting products, the...