Solutions Architect

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Tag Full time 90,000 - 120,000 per year

Role Summary

  • We're seeking a Solutions Architect — a growth-minded connector who can translate client needs into innovative solutions that are powered by creative technology. This role sits at the intersection of sales, strategy, and creative production, helping brands unlock the potential of AI, automation, and next-gen tooling.
  • You'll be a front-facing champion of Tag's innovation activity: shaping opportunities, building the narrative, and ensuring our clients see and feel tangible value from our capability and offerings. From mapping capabilities to client challenges, to driving solution design and storytelling, you'll help our business and our clients move faster into the future of content production.

Key Responsibilities

  • Identify client needs, growth opportunities, and map them against Tag capabilities and tooling
  • Translate briefs into clear solution pathways — connecting problems to assets, processes, and tech showcase
  • Build compelling sales narratives, decks, and process maps that effectively communicate and simplify complex solutions
  • Brief and collaborate with technical and creative leads to develop demo assets, prototypes, and showcase materials
  • Engage existing client stakeholder and identify opportunities to accelerate delivery and impact
  • Document and package success stories into case studies that inspire confidence and scale adoption
  • Act as a public facing representative for client conversations, pitches, and industry forums
  • Champion technology-first ambition internally, advocating for AI/automation's role in creative production

Who You Are

  • A natural connector — equally comfortable with clients, internal teams, and technical partners
  • Commercially sharp with a growth mindset — you spot opportunities where others see process
  • A translator of complexity — able to turn tech and capability into simple, compelling narratives
  • Entrepreneurial and curious — you thrive on building new pathways and testing new approaches
  • Collaborative and inclusive — you bring teams together to co-create and deliver impact
  • Comfortable in the spotlight — a confident presenter and advocate for the program

Preferred Qualifications

  • 4-6 years in solutions, sales strategy, business development, or creative production consultancy
  • Proven experience building client decks, solution narratives, and process workflows
  • Familiarity with creative automation, AI tools, and content production pipelines
  • Track record of translating client needs into integrated solutions that deliver measurable outcomes
  • Strong presence in client-facing environments — pitching, presenting, and leading workshops

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