general admin cum admin assistant
1 day ago
CUSTOMER SERVICE CUM GENERAL ADMIN ASSISTANT (KEMASUKKAN SEGERA)
Syarikat: Great Mateen Sdn. Bhd.
Lokasi: Lot 841, Jalan Industri 5, Kampung Baru Sungai Buloh, 47000 Sungai Buloh, Selangor
Gaji: RM1,700 – RM2,000 + Elaun RM200 – RM500 (mengikut pengalaman)
Waktu Kerja:
Isnin – Jumaat: 8:30 pagi – 5:30 petang
Sabtu: 8:30 pagi – 1:00 tengah hari
Ahad & Cuti Umum: Cuti
Tanggungjawab Utama:
- Menjawab pertanyaan pelanggan melalui WhatsApp, panggilan telefon, e-mel & media sosial
- Memberi maklumat produk, status penghantaran, dan bantuan selepas jualan
- Bertindak sebagai penghubung antara pelanggan, salesperson & driver bagi memastikan proses berjalan lancar
- Menyelesaikan aduan pelanggan dengan cara profesional
- Membalas ulasan pelanggan (Google Review) secara sopan & berhemah
- Menyediakan & mengemaskini laporan harian berkaitan order, penghantaran & pembayaran.
- Menyemak, menyusun & menyimpan dokumen seperti invoice, service note, refund & laporan bulanan.
- Membantu dalam urusan stok, return, defect serta penyediaan laporan asas pejabat.
- Menyokong tugasan operasi pejabat & showroom seperti semakan fail.
Kelayakan:
- Minimum SPM atau Diploma
- Fasih berbahasa Melayu; boleh berbahasa Inggeris adalah kelebihan
- Kemahiran komunikasi dan penyelesaian masalah yang baik
- Mahir menggunakan WhatsApp, e-mel, Microsoft Office atau Google Workspace
- Mampu bekerja di bawah tekanan dan urus masa dengan baik
Kelebihan:
- Latihan disediakan
- Suasana kerja mesra & profesional
- Peluang kenaikan pangkat mengikut prestasi
- Elaun menarik berdasarkan pengalaman
Cara Mohon:
Hantar resume melalui WhatsApp ke Puan Ain dengan segera.
Job Type: Full-time
Pay: RM1, RM2,600.00 per month
Benefits:
- Additional leave
- Free parking
Work Location: In person
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