Marketing Operations Specialist

About Us

VT Markets is an award-winning multi-asset brokerage trusted by over 3 million traders in over 160 countries with 360 employees - and growing, Founded in 2015 with the mission to make trading accessible to everyone, VT Markets offers a robust trading environment, over 1000 tradeable instructions, ultra-low spreads, and lightning-fast execution. We are committed to providing excellent customer service and empowering modern trades to seize market opportunities. Our platform allows traders to trade anytime, anywhere, supporting them in their journey to build a safe financial future.

Your Role in VT Markets

We are seeking a proactive and strategic
Marketing Operations
to support the development and operationalization of a Center of Excellence (CoE) within the Marketing Department of a leading brokerage. This role is ideal for someone with a passion for process optimization, cross-functional collaboration, and strategic project delivery. You will be instrumental in driving best practices, aligning teams on performance standards, and overseeing key marketing projects to execution.

What Makes You a Great Fit

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Fluent in English and Mandarin. Preferably have prior financial/fintech/trading industry experience.
• 8+ years of experience in a business operations, marketing operations, or project management role, ideally in a brokerage or financial services environment.
• Proven experience in building or supporting Centers of Excellence or similar capability-building programs.
• Analytical mindset with a focus on process improvement and operational excellence.
• Excellent communication and collaboration skills, with the ability to work closely with cross-functional teams and external stakeholders.
• Strong analytical thinking and problem-solving abilities, with meticulous attention to detail.
• Strong project management skills and ability to use data to guide decision-making and resource allocation.
• Have the ability to prioritize tasks, meet deadlines.
• Hard-working self-starter able to navigate a global, matrixed, fast-paced environment while still providing attention to detail and approaching tasks conscientiously.
• Highly collaborative player who can plan (think) and execute (do).

Job Responsibilities

Center of Excellence (CoE) Development:

• Support the design and implementation of the Marketing CoE framework, ensuring alignment with business and brand objectives.
• Establish and document standardized processes, templates, and best practices across content, campaigns, performance marketing, brand, SEO, CRM, and analytics functions.
• Champion knowledge sharing and continuous improvement across marketing teams.
• Drive the adoption of tools and systems to improve operational efficiency and collaboration.
• Coordinate cross-functional training and onboarding programs to upskill team members and embed CoE practices.

Project Management:

• Lead and coordinate strategic marketing projects, from initiation to completion, ensuring timelines, budgets, and KPIs are met.
• Manage stakeholder communications and expectations throughout project lifecycles.
• Develop project plans, risk assessments, and performance reports for leadership visibility.
• Collaborate with internal and external partners to ensure seamless execution and delivery.

Operational Support:

• Support strategic planning and quarterly business reviews by compiling data, tracking progress, and identifying optimization areas.
• Assist in budgeting, resource planning, and performance tracking across marketing initiatives.
• Identify and address bottlenecks or inefficiencies in marketing operations.

What We Offer

As official partners of Newcastle United F. C. VT Markets aspire to break the ancient boundaries of traditional personal finance. Through a culture of transparent and objective performance management, we are in constant pursuit of excellence, individually and collectively. Here, collaboration and intrapreunership is incentived and we aim to empower everyone to understand their contribution to strategic business outcomes through their individualised roles. You can expect personal growth as we aim to lead this fast-growing industry alongside a global team of diverse cultures across over 15 countries.

Your Journey After Applying

• Screening interview with our talent acquisition partner.
• Interview with your manager.
• Second interview with 2nd-level manager.