Quality, Health, Safety and Environment Manager

The candidate will act as Serac Asia focal point for Continuous Improvement program, deployed across the Group. He/she will be responsible for detecting areas of improvement related to technical development, organization, methods & tools or procedures, and for running continuous improvement projects alongside business owners along the whole value chain.

The role includes the following tasks:

• support all Serac Asia functions to raise issues and business concerns
• initiate and drive continuous improvement projects as business partner
• feed global knowledge database with the project outcomes
• contribute to the Continuous Improvement Community lifecycle with other Serac subsidiaries (attendance to portfolio reviews, process reviews and community events)
• provide support to other Serac subsidiaries on methods and tools

Mission

• Promote a culture of safety, compliance, and sustainability within the organization, while minimizing risks and enhancing overall performance.
• Contribute to the definition and establishment of Serac's unique Quality Assurance and continuous improvement management system, ensuring sustainable ISO 9001:2015 certification for Serac Asia.
• Organize and develop long-term Quality Excellence within Serac Asia to:
• Ensure positive customer perception of Serac's quality.
• Reduce business risk related to product and service non-conformance to a negligible level.
• Lower internal non-conformance and warranty costs below the Group's target.
• Strengthen brand recognition in Asia.
• Maintain ISO 9001 certification year after year.
• Foster a positive safety and health culture and mindset.

Main Tasks

• Serve as SMA's Quality contact point to support its contribution to the development of the unique Quality Management Quality Management System (QMS).
• Monitor the implementation of the QMS.
• Facilitate communication (both within SMA and across the Group) regarding the progress and outcomes of the QMS implementation at SMA.
• Ensure effective use of the QMS to improve customer satisfaction and reduce internal non- quality and warranty costs, with a focus on identifying and eliminating root causes.
• Complete the establishment of a permanent and sustainable Quality Management organization.
• Oversee and manage the ongoing operations of this Quality Management organization to continuously improve outcomes and maintain ISO 9001 certification.
• Actively participate in the Serac Quality Network.
• Support other Head of Department (HODs) in ensuring compliance with ISO standards and any applicable Health, Safety, and Environment (HSE) standards.
• Liaise and maintain positive relationship with regulatory bodies (e.g., DOSH, DOE, BOMBA) to ensure compliance with legal requirements.
• Ensure a safe working environment and prevent injuries and occupational illness, striving to achieve a "Zero Accident" goal.
• Promote a culture of Quality, Health, Safety, and Environment (QHSE) awareness and accountability among employees. Ensure effective communication of safety, quality, and environmental matters throughout the organization.
• Identify opportunities for improvement in QHSE performance, implement enhancement initiatives, and monitor their effectiveness.
• Develop and implement regular safety assurance programs, including workplace inspections to identify hazards and apply necessary corrective actions.
• Conduct QHSE briefings, trainings, and inductions for employees and contractors.
• Oversee emergency response plans and coordinate fire and flood prevention activities.
• Serve as Secretary of the HSE Committee, carrying out all related secretarial duties.
• Fulfill the role of Occupational Safety and Health Coordinator, coordinating workplace safety and health issues.
• Appointed as Safety and Health Officer (SHO) under the Occupational Safety Health Act and its regulations.
• Develop and monitor environmental strategies that promote sustainable development.
• Oversee the company's overall environmental performance, advising on critical environmental issues that affect corporate goals and compliance.
• Coordinate all aspects of environmental management, including pollution control, waste management, recycling, environmental health, and environmental conservation initiatives.

Information Technology

• Windows OS and Microsoft 365.

Competencies & Qualifications

• Degree in related discipline
• Knowledge and experience in the establishment, implementation, and maintenance of ISO 9001
• Good knowledge of occupational safety & health management systems and their statutory requirements.
• Experience in lean implementation
• Project management and leadership
• Experience in multicultural team development and management
• Knowledge of company processes and tools
• Strong analytical skills, ability to set priority, and a rigorous, precise, and reactive decision- making approach
• Registered Safety and Health Officer
• Ability to work independently with minimum supervision
• Excellent communication and interpersonal skills