Customer Service Executive

1 day ago


Shah Alam, Selangor, Malaysia IGT Solutions Full time 40,000 - 60,000 per year

Job Description :

You will be serving a world famous airlines/travel agency.

  • Communicating with customers through various channels and acknowledging and resolving customer complaints.
  • Modify, change and/or cancel existing reservation.
  • Act as a liaison between customer and airlines/hotel to arrange special request/ to resolve complaint.
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Ensure customer satisfaction and provide professional customer support.

Qualifications :

  • Prioritizing Korean Native
  • Proficient in Korean language

-Non-native speakers must possess TOPIK Level 5 or above, or

-Have graduated from a Korean university or majored in Korean language

  • Good English communication will be advantage for this position.
  • Able to relocate to Malaysia
  • Fresh graduates are welcomed to apply

Working days: 5 days per week (including weekends & public holiday)

Working hours: Rotational Work Shift (9 Hours Per Day)

Benefits :


• Attractive KPI incentives


• Transportation Allowance


• Company Corporate Discount


• EPF, SOCSO, EIS


• Health and life insurance (upon confirmation after probation)


• Medical & Dental Allowance


• One way flight ticket & 2 weeks accommodation for Expatriate


• Working Permit will be provided for Expatriate


• Beverage Machines Subsidy


• Parking Subsidy



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