Technical Sales Manager

19 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia SICK Sensor Intelligence Full time

Job Responsibilities:

  • Introduce and sell SICK solutions and Lifetime Services to both existing and new account prospects to achieve established goals and grow market share through solution selling.
  • Use and accurately maintain the company's CRM system for all customer and sales process data to ensure teamwork, collaboration, and global transparency towards providing an amazing customer experience.
  • Develop direct customer relationships using deep understanding of customers business needs, production applications, and technical language utilized in their industry.
  • Use consultative sales techniques and solutions that are differentiated to improve customer production quality control and production efficiency, based on SICK Sales Power (SSP) to uncover customer needs and solve difficult applications.
  • Provide exceptional customer experience and accurately manage customer communications and SICK customer relationship with named accounts.
  • Identify and qualify business and customer opportunities and/or threats; understand the account potential, competitors, and position in the market and requirements for doing business.
  • Be responsible for new leads and potential opportunities for new and diverse product applications through continued product, industry, and client research.
  • Introduce SICK new products, solutions, systems, and Lifetime Services with a sense of urgency and entrepreneurialism.
  • Develop strategic account plans for target customers and opportunities.
  • Pursue Sales Excellence, developing skills, knowledge, and competencies to continuously improve performance. Complete annual performance objectives and performance reviews with Supervisor.
  • Capitalize on development and training opportunities to position yourself for highest levels of performance recognition and continued career development.
  • Keep abreast of market and competitive activity; recommend actions in areas where competitor activities are having a negative impact on sales goals.
  • Participate in trade shows, prepare and give marketing/sales presentations to technical societies, etc.
  • Carry out other duties and responsibilities as may be assigned or required.

Job Requirements:

  • At least a Bachelor's Degree Holder in Engineering or relevant qualification.
  • At least 5 years or more fundamental sales management experience involving sales of complex, high technology industrial control products through direct sales, and/or regional distributors is required.
  • Prior technical industry experience outside of sales is preferred.
  • Possess general knowledge of software applications and technologies within automation.
  • Excellent communication and interpersonal skills with a global mindset.
  • Able to work as a team to solve problems and create strategic plans through shared knowledge.
  • Must be flexible, willing to learn, resilient and able to work under pressure.
  • A self-starter with strong motivation and entrepreneurial mindset.

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