Technical Sales Engineer

7 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Score Group Full time

Position Description

The Technical Sales Engineer will play a pivotal role in supporting our sales efforts by providing technical expertise, product knowledge, and exceptional customer service to both internal stakeholders and external clients. This position requires a strong blend of technical acumen, communication skills, and a customer-focused approach to drive sales and contribute to the overall success of the organization.

Core Responsibilities

  • Ensure all work is carried out in accordance with company policies, procedures, standards, and work instructions.
  • Provide technical support, clarifications and resolution to external customer for all valves and automation related activities.
  • Development of Score Systems and Technologies including quotations, clarifications and presenting of Diagnostics solutions.
  • Assistance for customer clarifications and resolution of technical queries.
  • Participate in weekly sales meetings.
  • Review and update Sales Ledger.
  • Complete contract review checklist on receipt of purchase order.
  • Co-ordinating with Sub-suppliers and negotiating on price and delivery.
  • Provide order status report to customers and update frequently.
  • Any other reasonable duties as required to meet the needs of the business.
  • Ensure all work is carry out and being completed to highest standard of quality.

Required Attributes:

  • Strong organizational and multitasking abilities with attention to detail.
  • Strong technical attitude with the ability to understand and articulate complex technical concepts and solutions.
  • Excellent communication and presentation skills, with the ability to effectively convey technical information to both technical and non-technical audiences.
  • Customer-focused with a passion for delivering exceptional service and building strong customer relationships.
  • Analytical and problem-solving skills to assess customer needs and recommend appropriate solutions.
  • Ability to work independently and as part of a team in a fast-paced and collaborative environment.
  • Proficiency in MS Office suite and company operating software.

*Only shortlisted candidates will be contacted.

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