Customer Service- Normal Speaker
1 week ago
If interested, Kindly share your CV at
Role: Customer Service
Education: Minimum SPM qualification (C1 level)
Salary Offer: RM2,400
KPI Incentive: RM300
Shift Allowance: Shift ends from 8:30pm to 11:00pm will be entitled for RM 10 per day
Shift ends at 12am & above will be entitled for RM30 per day
Location: UOA Business Park, Shah Alam (5-minute walk from LRT Subang Jaya)
Work Schedul: Rotational shifts between 8am – 10pm
· 9 hours per shift
- 5 working days + 2 rest days per week
Job Description Overview:
- Handle customer inquiries via voice, live chat, and email with professionalism and urgency
- Take ownership of customer concerns and ensure timely resolution
- Present product information clearly and confidently across all platforms
- Balance customer needs with business goals using effective communication and sales techniques
- Meet individual KPIs and contribute to overall team success
- Promote self-service tools and guide customers toward efficient solutions
- Collaborate with Team Leaders and Managers to improve processes
- Uphold strict confidentiality and data protection standards
Job Types: Full-time, Contract
Contract length: 24 months
Pay: RM2, RM2,400.00 per month
Benefits:
- Professional development
Work Location: In person
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