Outbound Customer Service

1 week ago


Petaling Jaya, Selangor, Malaysia Talent Recruit Full time


What will you do as Outbound Customer Service?

  • Call to consult and convince customers to use the right product and close the order according to the data the customer has demanded (Leads provided by company).
  • Manage / store customer information on the company system
  • Take care and support close customers, provide preferential programs for customers to increase sales
  • Completing the assigned KPIs as prescribed.

Skills Required:

  • Clear voice, good communication
  • Selling skills and ability to grasp customer psychology
  • Able to work in a team/ independently
  • Skilled in building rapport with customers, overcoming objections
  • Passion to generate more income / commission

Education & Experience:

  • Minimum SPM holder and above
  • Language required: Bahasa Malaysia, English & Mandarin (Added Advantage)
  • At least 1 year and above of experience in Telesales / Telemarketing
  • Any kind of sales experience - for Mandarin speaker only
  • Must be able to work on rotational shift basis & weekend
  • Age: years old (Healthy & fit to work)
  • Prefer candidates from product consulting, telco, insurance, real estate, beauty industry, online business or similar background.

Salary Package:

Non-Mandarin Speaker: RM 2,200 - RM 2,700 (Non-Mandarin Speaker)
Mandarin Speaker:
RM 3,000 - RM 3,500 + RM400 (Language allowance)
Commission up to RM 7,000++

Location: Menara LYL, Seksyen 51A, Petaling Jaya

Working Hours: 9.00am - 6.00pm / 12.00pm - 9.00pm (Monday - Sunday), 6 days off in a month

Employment Type: 1 year renewable contract

Benefits: All statutory benefits Provided including Birthday Leave

Refer a friend and earn RM 300 if they are shortlisted

Interested candidates may send your resume to:
Mesha | |



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