Telesales Executive

1 day ago


Kuala Lumpur, Kuala Lumpur, Malaysia DENAVE (M) SDN. BHD. Full time 30,000 - 60,000 per year

We are looking for an enthusiastic Telesales Agent for our NGO program who experienced in telesales, or customer onboarding, particularly in a high-volume environment.

What we can expect as Telesales Agents role with us:


• Outbound Calls: Make outbound calls and educating potential customers about the organization's mission and NGO campaigns.


• Engagement: Build and maintain strong relationships with potential and existing customers by providing detailed information on NGO program, answering questions, and addressing concerns.


• Database Management: Accurately record and update customer information in the CRM system, tracking interactions and commitments.


• Communication Skills: Strong verbal communication skills with the ability to effectively engage and guide customers through the onboarding process over the phone.


• Detail-Oriented: Strong attention to detail, ensuring all customer information is accurately recorded and that all onboarding steps are completed thoroughly.


• Motivation: Self-motivated and goal-oriented, with a strong drive to meet and exceed onboarding targets


• Customer Service: Provide exceptional customer service by responding to inquiries and maintaining a positive, professional relationship throughout the engagement process.

Job Requirements:


• Open for Fresh Graduates who completed SPM/Diploma/Degree qualifications

Skills and Experience:


• Communication Skills: Excellent verbal communication and listening skills are essential for engaging donors.


• Persuasion Skills: Ability to effectively persuade potential donors to contribute.


• Customer Service: Experience in customer service or sales roles is often helpful.


• Attention to Detail: Accurately recording donation details and donor information is critical.


• Goal-Oriented: Ability to meet and exceed fundraising targets



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