Assistant Manager

4 hours ago

Ipoh, Perak, Malaysia Private Advertiser Full time 80,000 - 120,000 per year
  • Plan and implement marketing campaigns and activities to promote Retail Banking products i.e., Personal Financing , Credit Balance Transfer, Debts Consolidate & Refinancing etc.
  • Finance services (Telemarketing/ Tele sales/ Customer Service/ Sales executive)
  • Participate in sales and promotional activities arranged.
  • Gather and analyze financial data in order to offer financial advisory services to customers.
  • Actively involved in increasing product holding via cross-selling activities.
  • Responsible for acquiring new customers and nurture a new customer base.
  • Proactively manage and build customer relationships and provide good after sales service to avoid complaints and attrition.
  • To attend to all customers' requests / complaints promptly and within stipulated service level.
  • Solicit and submit financing application to the relevant stakeholders for decision and approvals within agreed TAT.
  • Escalate to superior any fraud attempt detected during processing of the application.
  • Ensure that documents submitted for application are properly processed as per guideline.
  • Timely preparation of reports on marketing, sales activities and performance to Retail Sales Manager.
  • Ensure adherence and compliance to all internal policies/guidelines and external regulatory requirements.

  • Any other duties/assignment as and when directed/assigned by the superior from time to time / as per business requirement from time to time.

  • High inclination towards a sales-driven culture.

  • Excellent communication, interpersonal with good business acumen and customer service skills.
  • Be an assertive and innovative team player, highly independent, committed, self-motivated, resourceful and result oriented.
  • Experience of working in a fast-moving business environment
  • Ability to network across a variety of functions at various cust profile & background .
  • Attractive Remuneration & High Comm + Incentive & promotion oppurtunity / career advancement

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