area operations manager

1 day ago

Johor Bahru, Johor, Malaysia HOT & ROLL HOLDINGS SDN. BHD. Full time 80,000 - 120,000 per year

Responsibilities

  • Responsible in managing multiple outlet operations
  • Responsible in forecasting the outlets sales performance & outlet costing (P&L) and ensure sales target and any other objective are met
  • Ensure effective daily front line operations (manpower, stocks and other resources)
  • Responsible in recruiting potential candidate, train and develop team
  • Formulate and execute project delivery plans, the set sales budget, target and sales analysis
  • Monitoring performance of project through key metrics, provide periodical performance reviews, and generate insights and recommendations to senior management
  • Verify and monitor the outlet's staff attendance relates to monthly payroll purposes
  • Liaise with the supervisor for any problems at the outlet
  • Oversee and coordinate Franchisee operations and performance

Requirements

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Business Management/Food & Beverage Services Management or equivalent
  • Minimum 3 year(s) of working experience in Food & Beverage or related field is required for this position
  • Highly self-motivated and influential with the ability to lead by example, coach, mentor and develop others
  • Able to work under pressure and react quickly to situations by making timely yet strategical decisions in challenging conditions and circumstances
  • Good personality and communication skills, able to communicate with all levels
  • Customer oriented and service minded
  • Excellent interpersonal and leadership skills, good problem-solving skills
  • Must be willing to travel to all assigned outlet

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