Front Office

5 hours ago

Kota Kinabalu, Sabah, Malaysia Hyatt Centric Full time

Organization- Hyatt Centric Kota Kinabalu
Summary
You will be responsible for delivering an excellent and consistent level of service to all guests. As a Front Office - Host, you will contribute to the smooth and efficient operation of the Reception area within the Rooms Division. In this role, you will handle guest inquiries in a courteous and efficient manner. Strong customer service and communication skills, along with a pleasant attitude, are essential. You should also be well-informed about all hotel facilities to ensure you can address guest concerns promptly, knowledgeably, and professionally.

Qualifications
Ideally with a certificate or diploma in Hospitality or Tourism management. Minimum 2 years work experience in Front Office department in larger operation. Good problem solving, administrative and interpersonal skills are a must. Computer literate and excellent English communication skills both in written and verbal.

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