customer support executive

2 weeks ago

Simpang Empat, Perak, Malaysia M & R Integrated Solution Sdn Bhd Full time 46,800 per year

RESPONSIBILITIES

· Organize and schedule customer orders to an appropriate department.

· Handling customer shipment-received Purchase Order

· Prepare monthly forecast report & weekly reschedule report

· Handling all incoming customer queries and questions

· Resolving customer enquiry/concern and related issue

· Well Communicate/Coordinate and collaborate with cross-functional teams or department to ensure customer orders are met on time

· Adhering to a company's policies and procedures at all times when assisting customers

· Maintain and manage customer files and databases.

· Experienced in customer services will be an advantage

REQUIREMENTS

· Excellent written and verbal communication skills.

· Competencies in data entry, analysis, and management.

· Keen attention to detail and ability to effectively manage time.

· Candidate must possess at least a SPM/"O" Level, any field.

· Able to work independently with minimum supervision.

· Computer Literate and well-versed in MS office application especially in Microsoft Excel

· The ability to work in a fast-paced environment

· Able to communicate in both English and Mandarin (written & oral). We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

· Good adaptability, sense of responsibility and patience.

· Able to perform multitask.

Job Types: Full-time, Permanent

Pay: RM2, RM3,800.00 per month

Benefits:

  • Free parking
  • Maternity leave
  • Parental leave

Experience:

  • Customer support: 2 years (Preferred)

Location:

  • Simpang Ampat (Preferred)

Work Location: In person

  • Senior Buyer Planner

    1 day ago

    Simpang Empat, Perak, Malaysia Executive Compass Full time

    Responsibilities: Demand & Supply Planning/Scheduling: Review statistically generatedforecasts with GSCM and Marketing. Review replenishment targets andapprove changes noting input elements resulting in change; Work withGSCM to carry out the Sales, Inventory & Operations Planning(SI&OP) byput up the committed build plan with the input from...

  • R- Customer Support Coordinator

    2 weeks ago

    Simpang Empat, Perak, Malaysia AGENSI PEKERJAAN THE SUPREME HR ADVISORY SDN. BHD. Full time 2,000 - 3,500 per year

    Responsibilities:Organize and schedule customer orders to an appropriate departmentHandling customer shipment-received Purchase OrderPrepare monthly forecast report & weekly reschedule reportHandling all incoming customer queries and questionsResolving customer enquiry / concern and related issueWell communicate / coordinate and collaborate with...

  • IT Support Analyst – Infrastructure

    1 day ago

    Simpang Empat, Perak, Malaysia ECA ADVANCED SOLUTIONS SDN BHD Full time 30,000 - 60,000 per year

    Key ResponsibilitiesConduct regular server maintenance, manage system installations, maintain up-to-date system documentation, and oversee patch updates and lifecycle management.Monitor and maintain the performance and stability of IT infrastructure, including WAN, LAN, and network connectivity.Provide operational support for key infrastructure components...

  • J - Customer Support Admin / Coordinator Simpang Ampat

    2 weeks ago

    Simpang Empat, Perak, Malaysia AGENSI PEKERJAAN THE SUPREME HR ADVISORY SDN. BHD. Full time 30,000 - 36,000 per year

    Responsibilities:Organize and schedule customer orders to an appropriate departmentHandling customer shipment-received Purchase OrderPrepare monthly forecast report & weekly reschedule reportHandling all incoming customer queries and questionsResolving customer enquiry / concern and related issueWell communicate / coordinate and collaborate with...

  • Technical Support Engineer

    3 days ago

    Simpang Empat, Perak, Malaysia NSW Automation Sdn Bhd Full time 60,000 - 120,000 per year

    Key Responsibilities and Duties:Perform installation, calibration, and commissioning of equipment at customer site.Provide on-site (and remote) technical support, maintenance, and troubleshooting for automated machines.Conduct system diagnostics and repairs for mechanical, electrical, and software-related issues for automated machines.Deliver technical...

  • senior officer, sales support

    3 days ago

    Simpang Empat, Perak, Malaysia HANWA STEEL CENTRE (M) SDN BHD Full time 30,000 - 60,000 per year

    Attending to telephone calls on all enquiries such as: delivery, schedule, stock position & etc.To carry out the duties as in door sales support personnel by preparing relevant in house documents like Specification Requirement Form, Sales Order, Stock Inquiry, Delivery Instruction, etc.To handle combination calculation as to fulfil customers' orders with...

  • marketing executive

    3 days ago

    Simpang Empat, Perak, Malaysia Nasdeem Ventures Sdn Bhd Full time 28,000 - 42,000 per year

    POSITION :MARKETING EXECUTIVE (SCHEDULE WASTE MANAGEMENT)Location: Penang, KL, Selangor, Johor, Terengganu, PahangA marketing executive for scheduled waste is responsible for driving business development and sales for a company. This specialized role focuses on creating compliant, sustainable, and effective waste management solutions for corporate...

  • HR Executive

    3 days ago

    Simpang Empat, Perak, Malaysia BUSINESS EDGE PERSONNEL SERVICES PTE LTD Full time 60,000 - 72,000 per year

    ResponsibilitiesImplement and maintain HR policies and procedures in line with company goals and Malaysian labour laws.Manage end-to-end recruitment including job postings, shortlisting, interviewing, and onboarding.Support employee training and development programs.Assist in performance management and appraisal processes.Administer payroll, compensation,...

  • Sales Executive

    1 day ago

    Simpang Empat, Perak, Malaysia Elite Material (Penang) Sdn. Bhd. Full time 36,000 - 72,000 per year

    Job descriptionResponsibilities:Communicate effectively with the Management, the Sales Team, and the Production Team, informing and updating them regularly to guarantee that sales and client objectives are metExecuting the current marketing plan and closing sales with prospective clientsDevelop actions and ideas to improve sales performance and identify new...

  • Quality RI

    3 days ago

    Simpang Empat, Perak, Malaysia Boston Scientific Full time 80,000 - 120,000 per year

    Identify and implement effective process control systems to support the development, qualification, and on-going manufacturing of products to meet or exceed internal and external requirements Ensure Quality engineering methodologies systems practices which meets BSC, customer and regulatory requirements. Create, and revise, departmental procedures. Acts as...