Business Analyst

About Us:

Allocated Bullion Exchange (ABX)

Allocated Bullion Exchange (ABX) is the world's leading electronic institutional exchange for allocated physical precious metals. The ABX brings global trading, price discovery, and clearing facilities into one standardised and secure online trading environment via our groundbreaking exchange trading platform, MetalDesk. 

The exchange introduces a new centrally cleared, transparent, and cost-effective allocated exchange system and standard for the industry by offering precious metal market participants an exchange where they are able to trade, deliver, or store physical precious metal in 7 global locations. ABX gives market participants across the world direct access to one integrated and consolidated global wholesale bullion market. We have enhanced market efficiency, introduced inclusiveness and accessibility, and provided relevant real-time price discovery. 

ABX has modernised, Globalised, & Integrated the precious metal markets by redefining the way physical bullion is traded. We connect all major global liquidity centres and break down the barriers to entry to the global wholesale market for all market participants.

Please note: This position is exclusively open to Malaysian citizens. Applications from candidates of other locations will not be considered and will be rejected at the screening stage.

About the Role:

This role forms part of a high-performing Service Delivery team that works closely with technology and other cross-functional teams within our global financial technology business. This is a fantastic opportunity for someone to grow their industry-specific skills and become a respected leader.

• Responsible for project scoping documentation such as Business Requirement Documents, User Stories, Storyboards, Service Blueprints, and Process Flows.
• This role allows you to work closely with department heads in very early stages of the project, involving feasibility studies and discovery. 
• Managing multiple projects simultaneously and handling interdepartmental workflows.
• Collaborate with cross-functional teams in an effort to gather requirements and scope projects and features comprehensively.
• Build a strong understanding and become an expert in the tools used and the in-house products. 
• Responsible for User Acceptance Testing and other ad-hoc tasks as required to support the organization.

Experience:

• Experience required: 1-2 years in medium to large projects as a Functional or Technical Business Analyst.
• Proven track record in communicating requirements both verbally and through user stories, with logical and clear acceptance criteria that are easily understood by developers, testers, and other stakeholders.
• Experience in integration projects requiring comprehensive knowledge of APIs, webhooks, and the ability to manage multiple internal and external stakeholders.
• Excellent interpersonal skills to work across different teams with competing interests and priorities, and the ability to get things done in a high-pressure, fast-paced environment
• Platform experience will be highly regarded, including proficiency in Jira, Confluence, Trello, Monday, Miro, and Slack. Savvy users of mobile phone applications and experience in this space will be preferred.

About you:

• Have you gained experience in a financial technology company as a BA or doing similar scoping-related tasks? This role requires a good understanding of technical scoping in an Agile manner to cater to our multiple Engineering teams.
• Critical to succeed in this role is the ability to quickly grasp complex systems.
• Excellent interpersonal and communication skills, both written and verbal. A strong and professional communicator is desirable. Actively contributes to their group to complete tasks, meet goals, or manage projects.

What We Offer:

• Flexible working arrangements
• Competitive salary
• Ongoing professional development
• Welcoming and supportive culture
• Diverse, global team
• Location: Malaysia