Deliver Operations Associate Manager

2 weeks ago

Petaling Jaya, Selangor, Malaysia Johnson & Johnson Innovative Medicine Full time 90,000 - 120,000 per year

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function
Supply Chain Deliver

Job Sub Function
Warehouse & Distribution

Job Category
Professional

All Job Posting Locations:
Petaling Jaya, Selangor, Malaysia

Job Description
Job Responsibilities

  • Lead customer order processing, resolve OTC issues, and ensure high customer happiness.
  • Lead all aspects of logistics, warehouse, and distribution activities, ensuring compliance with EH&S, Quality, Regulatory, SOX, and HCBI standards.
  • Supervise and lead 4PL performance, ensuring adherence to service level agreements.
  • Lead and support tendering activities, ensuring alignment with public procurement standards and project timelines.
  • Act as liaison between internal teams and external partners to resolve queries and improve service delivery.
  • Lead audit preparations and post-audit actions for Malaysia and Philippines markets.
  • Drive continuous improvement initiatives to optimize cost, efficiency, and service levels.
  • Lead a small team, mentor staff, and develop a culture aligned with J&J's Credo and QMS standards.

Job Requirements

  • Degree/Master's in Business, Economics, International Studies, Logistics, or Operational Management.
  • 5–8 years in OTC processes with hands-on experience in warehouse and distribution operations.
  • Strong knowledge of SAP (especially OTC and WMS), EDI/VMR, and MS Office tools.
  • Ability to evaluate issues, make timely decisions, and drive resolutions.
  • Strong partners engagement and people management capabilities.
  • Familiarity with RFx or equivalent experience processes and public procurement principles.
  • Ability to work in a dynamic, multicultural, and cross-functional environment, including public holidays and extra hours.

  • People Support Operations Manager

    2 days ago

    Petaling Jaya, Selangor, Malaysia Roche Services & Solutions Operations APAC Full time 150,000 - 250,000 per year

    At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...

  • Assistant Manager, Platform Governance

    2 days ago

    Petaling Jaya, Selangor, Malaysia Operations Full time 120,000 - 180,000 per year

    Get to Know the TeamThe Platform Quality & Experience team at Grab is composed of passionate individuals dedicated to maintaining and improving the experience of users on our platform. This dynamic group is at the heart of our operations, ensuring that each interaction is smooth. We believe in insights from user behavior and data analysis to foster a...

  • Fund Operations Associate

    2 days ago

    Petaling Jaya, Selangor, Malaysia The SILC Group Full time 30,000 - 50,000 per year

    Are youdetail-oriented, hardworking, and committed to excellence? Do you thrive in a fast-paced environment wherecritical thinking and adaptabilityare key? If so, we'd love to hear from youThis is afull-time, hybrid role(1 day in the office, 4 days remote) based inKuala Lumpur, Malaysia, supporting operational processes for investment management and fund...

  • AP Analyst/Associate

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia Roche Services & Solutions Operations APAC Full time 40,000 - 60,000 per year

    At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...

  • Associate Brand Manager

    2 days ago

    Petaling Jaya, Selangor, Malaysia Kao (Malaysia) Sdn Bhd Full time 60,000 - 120,000 per year

    Company DescriptionKao Malaysia Sdn. Bhd., established in 1973 as a subsidiary of Kao Corporation Japan, embodies its mission of enriching lives and promoting sustainability through innovation. Guided by the "Kirei Life" philosophy, Kao Malaysia offers a diverse range of Health & Beauty Care and Hygiene & Living Care products, including brands like Biore,...

  • Manager, Performance and Culture

    2 days ago

    Petaling Jaya, Selangor, Malaysia People Operations Full time 80,000 - 120,000 per year

    Get to Know the TeamThe People and Organisation Development team's (POD) mission is to fuel Grab's success by creating an environment where our people can learn, grow, and do their best work. We're inspired by optimizing Grab's "health" – think of us as the coaches, strategists, and designers dedicated to empowering Grabbers to make a real impact on our...

  • Payroll, Time

    2 days ago

    Petaling Jaya, Selangor, Malaysia Roche Services & Solutions Operations APAC Full time 40,000 - 60,000 per year

    At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...

  • F&B Operations Manager

    2 days ago

    Petaling Jaya, Selangor, Malaysia Sheraton Hotels & Resorts Full time 80,000 - 120,000 per year

    Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationSheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia, 46200VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeManagementJob SummaryPosition responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage...

  • Management Associate

    2 days ago

    Petaling Jaya, Selangor, Malaysia Air Liquide Full time 120,000 - 180,000 per year

    Air Liquide began operations in Malaysia in 1927 and is one of the pioneers of the gas industry in Malaysia. Operating in 11 locations in Malaysia, comprising both sales offices and production facilities, Air Liquide supports our customers through providing innovative solutions at every step of their production, including industrial and specialty gases,...

  • Project Associate

    2 days ago

    Petaling Jaya, Selangor, Malaysia Sustainable Finance Institute Asia Full time 4,000 - 6,000 per year

    About the CompanyThe Sustainable Finance Institute Asia ("SFIA") is an independent institute established to catalyse ideas on sustainable finance at the policy level, as well as propel action in support of those policy ideas in Asia, particularly in ASEAN. We are looking for a proactive and detail-orientedProject Associate – Data and Disclosurewith...