Senior Operations Manager

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Right Consulting Sdn Bhd Full time

About the Company

Our client is a leading global real asset management company headquartered in Singapore with a strong presence across Asia Pacific. The group manages a diversified property portfolio worth over USD 134 billion, covering retail, office, lodging, logistics, industrial, and data centre assets.

Job Responsibilities

  • Lead the operations team in managing service operations, including security, carpark, and maintenance of the shopping mall.

  • Oversee and manage daily mall operations to ensure smooth functionality and a high standard of service.

  • Plan and implement maintenance programs to ensure reliability and efficiency of all facilities.

  • Manage annual operation budgets, contracts, and service vendors effectively.

  • Conduct energy conservation and sustainability initiatives to reduce operating costs.

  • Monitor BAS systems and apply data insights to improve performance and minimize downtime.

  • Coordinate tenant fit-out works and asset enhancement projects.

  • Maintain positive relationships with tenants, contractors, and service providers.

  • Ensure all facilities and equipment are kept in excellent condition at all times.

Qualifications & Requirements

  • Bachelor's Degree in Engineering, Facilities Management, Building Services, or a related field.

  • Minimum 8 years of relevant experience in mall, property, or facilities operations management.

  • Strong leadership and people management skills.

  • Solid understanding of building systems, M&E, and BAS operations.

  • Proven experience managing budgets, contracts, and service performance.

  • Excellent problem-solving and communication abilities.

Benefits

  • Competitive salary and annual performance incentives.

  • Comprehensive medical coverage for self and family.

  • Career development and training opportunities.

  • Employee wellness and volunteer programmes.

  • Subsidised rates at company-managed residences.

Only shortlisted candidates will be contacted.

Job Types: Full-time, Permanent

Pay: RM12, RM15,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Ability to commute/relocate:

  • Kuala Lumpur : Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Solid understanding of building systems, M&E, and BAS operations. Y/N
  • experience managing budgets, contracts, and service performance. Y/N
  • Lead the operations team in managing service operations, including security, carpark, and maintenance of the shopping mall. Y/N
  • Manage annual operation budgets, contracts, and service vendors effectively Y/N
  • Monitor BAS systems and apply data insights to improve performance and minimize downtime. Y/N
  • Coordinate tenant fit-out works and asset enhancement projects Y/N

Education:

  • Bachelor's (Preferred)

Experience:

  • Mall, property management or facilities : 8 years (Required)

Language:

  • English (Required)
  • Bahasa Malaysia (Required)

Work Location: In person

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