Business Support Associate

2 weeks ago

Petaling Jaya, Selangor, Malaysia ABeam Consulting Malaysia Full time 40,000 - 60,000 per year

Company Highlights:

  • Regular Company Events (Sports Tournament, Outdoor Activities)
  • Fitness/Gym, Dental, Optical

Job Summary:

The
Business Support Associate
is responsible for managing training logistics, supporting business development and sales efforts, and assisting with marketing activities. Key duties include coordinating courses, facilities, and trainers; handling billing and SAP FieldGlass; supporting HRD etris processes; providing scheduling support; preparing sales materials and client documentation; and executing marketing campaigns. The role requires strong organizational skills, cross-functional collaboration, and proficiency in relevant systems and tools.

Responsibilities:

  • Course Management
    : Plan, schedule, and coordinate training programs and participant logistics with relevant stakeholders
  • Facility Management
    : Oversee venue bookings, readiness, and maintenance for training sessions
  • Trainer Management
    : Liaise with trainers regarding availability, contracts, and performance tracking
  • Billing & Invoicing
    : Manage financial processes including invoicing & claims
  • SAP FieldGlass Administration
    : Maintain vendor records, assignments, and compliance within the system
  • HRD etris Support
    : Assist with grant applications, claims processing, and system troubleshooting
  • ISMS Certification Involvement
    : Support documentation and coordination for ISMS-related activities
  • BD Support:
    Provide timely and accurate information to support sales proposals and client pitches

Requirements:

  • Minimum 3 years of experience in training operations/administration or HR coordination
  • Strong working knowledge of HRD etris systems
  • Excellent communication and stakeholder management skills
  • Detail-oriented with strong organizational and multitasking abilities
  • Proficient in Microsoft Office Suite and other relevant tools

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