Executive, Aftermarket

Company :

Sales Management

·       Drive sales of CATERPILLAR INDUSTRIAL ENGINES AND GENERATOR AFTERMARKET BUSINESS across all branches.

·       Prepare regular sales reports and assist in forecasting and planning activities.

·       Identify new business opportunities and support branches in achieving sales goals.

·       Prepare sales reports, forecasts, and account plans to achieve assigned sales targets and KPIs.

Market & Competitive Intelligence

·       Monitor and analyze market trends, customer performance data, and competitor activities to support business growth strategies.

·       Maintain regular market updates to support strategic decision-making.

·       Partner with branches to gather and share market insights.

Information & Resource Management

·       Develop and maintain an up-to-date library of sales, product, technical, and promotional materials.

·       Act as a central resource for SDI functional areas, providing timely support to sales teams.

Product Support & Promotions

·       Promote parts campaigns, programs, and nationwide promotions.

·       Carry out product support sales functions and other tasks assigned by management.

·       Assist branches in meeting budgeted sales and collection targets.

Training & Development

·       Conduct CAT Care Schools and product training for customers and Product Support Specialists (PSSs).

·       Support branches in implementing sales plans and addressing product-related issues.

Business Development & Service Growth

·       Identify and expand sales opportunities in non-Cat parts and services.

·       Collaborate with the Service Department to enhance service merchandising and parts sales.

Customer Support Programs

·       Actively promote support programs such as S.O.S, CTS, MIP, and EIP.

·       Strengthen customer engagement through Cat Care Training and Customer Support Agreements.

Cross-Functional Collaboration

·       Work closely with Service, Parts Operations, and Sales teams to align strategies.

·       Contribute to the growth of the company's total product support activities.