Service Supervisor

3 days ago


Selangor, Malaysia Nordson Full time

Plan, organize, and direct the daily activities of technical service team.
- Supervise the service team on the installation and maintenance work status. Manage and assign work assignments and resolve critical technical problems from customers.
- Ensure that technical support services are completed on schedule at the highest levels of quality and within budget. Assist team in the delivery of technical services through recommendation and advice.
- Execute and manage sales activities on spare parts to achieve potential new project and work with Sales team to enhance sales opportunity.
- Deliver regular on-site training and provide maintenance guidance / advices to customers.
- Guide customer to operate equipments properly, and assist to improve their performance and efficiency to reduce malfunction probability in a pro-active way.
- Establish good communication and a solid aftermarket service relationship with customer and improve their satisfactory to become a loyal customer of Nordson.
- Gather and analyze customer’s equipment information to company, and establish both customer data base and spare parts data base.
- Deal with urgent technical issue, solve technical problems and handle escalated customer complaints with appropriate counter measure.
- Build up case study database for the purpose of enhancing technology.
- Collect Technical intelligence and analyze as many competitor's products as possible to understand about competitor's technology.
- Develop and implement efficient working plan to shorten response time and increase working efficiency.
- Share, instruct and coach other colleagues with products knowledge and gained experience.
- Participate and take on additional assignments and projects as required.



  • Kuala Selangor, Malaysia Monroe Consulting Full time

    **Responsibilities**: Customer Service Supervisor, (Logistics), Kuala Lumpur, Malaysia Executive recruitment company Monroe Consulting Group Malaysia's Industrial Division is recruiting on behalf of a MNC Freight Forwarding company. Our prestigious client is seeking a Customer Service Supervisor with at least 5 years of working experience, to fulfil the role...

  • Supervisor

    2 weeks ago


    Selangor, Malaysia Caring Pharmacy Full time

    **JOB SUMMARY**: Helping customers in identifying and purchasing required products to ensure that excellent customer service is demonstrated at all times. **REQUIREMENTS**: - Minimum SPM qualification - Supervisor applicants must have min 2 years of retail sales experience in a similar position - Friendly, courteous and self-motivated - Willing to commit...


  • Kuala Selangor, Malaysia Segi Cash & Carry Sdn. Bhd. Full time

    Responsibilities To ensure adequate number of tills are open and operate at any point of time during store hours to avoid queuing of customers and blocking of aisles. To develop and implement manpower deployment plan per cut-off period in order to have adequate number of cashiers based on projected sales level, peak periods or productivity targets. To ensure...

  • Floor supervisor

    2 weeks ago


    Damansara, Selangor, Malaysia Taco Mio Full time 40,000 - 60,000 per year

    About the role Taco Mio' is seeking an experienced and motivated Floor Supervisor to join our vibrant and fast-paced restaurant in Damansara Selangor. As a Floor Supervisor, you will play a crucial role in ensuring the smooth and efficient operation of our restaurant, overseeing the day-to-day activities of our front-of-house team to deliver an exceptional...

  • Supervisor Car Park

    1 week ago


    Kuala Selangor, Malaysia PARK ASSIST ASIA SDN BHD Full time

    **Ongoing ad-hoc tasks assigned by the Head of Operations.**: - **FOR LOCAL MALAYSIAN ONLY.**: - **AGE RANGE FROM 25 YEARS OLD AND ABOVE.**: - **LOCATION : NEARBY ECONSAVE KUALA SELANGOR / BERDEKATAN ECONSAVE KUALA SELANGOR.** **Job Title: Car Park Supervisor - 1 person** **Job Title: Car Park Assistant Supervisor - 1 person** - Job Summary:_ The Car...

  • Service Supervisor

    1 day ago


    Selangor, Malaysia Atlas Copco (Malaysia) Sdn. Bhd. Full time

    Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. **Join us on our journey for a better tomorrow.** **What we expect from you** **Safety & Wellbeing** -...


  • Ampang, Selangor, Malaysia Malaysia Transformer Manufacturing Sdn Bhd (Official) Full time 48,000 - 96,000 per year

    Company DescriptionMalaysia Transformer Manufacturing Sdn. Bhd. (MTM) is a leading provider in the electrical transformer market and a wholly owned subsidiary of Tenaga Nasional Berhad since 2007. MTM offers a comprehensive range of high-quality Distribution Transformers (up to 5000 kVA) and Power Transformers (up to 100 MVA) with a maximum voltage of 150...

  • Cleaning Supervisor

    2 weeks ago


    Kota Damansara, Selangor, Malaysia MANFORCE GROUP BERHAD Full time 30,000 - 50,000 per year

    About the role As a Cleaning Supervisor at MANFORCE GROUP BERHAD', you will be responsible for overseeing the day-to-day cleaning operations.What you'll be doingOversee and coordinate all cleaning activities at the site in compliance with the Client Team's scope and standards.Ensure all assigned areas are clean, safe, and presentable, meeting premium-grade...

  • Service Advisor

    1 day ago


    Ara Damansara, Selangor, Malaysia Sime Darby Auto Connexion Sdn Bhd Full time 40,000 - 80,000 per year

    Job Description:Responsible for customer contactResponsible for securing regular customer relationResponsible for workshop working to capacityResponsible for organizing customer reception and flow of workResponsible for the workshop's imageResponsible for the workshop's parts turnoverComplies daily works and job plans using the reservations andappointments...


  • Hulu Selangor, Malaysia Multi-brand Sport Sdn Bhd Full time

    Title : _**Supervisor**_ Location : _**GPO / Sky Avenue**_ Working Days : _**6 days, 2 shifts (Follow retail hour)**_ Basic : _**RM2,200 (Entry) - RM2,600 (Maximum)**_ Will provide : _**Outlet incentive**_ **Responsibilities**: - Being the second PIC, supporting Store Manager on staffing, reporting and inventory matters - To assist the Store Manager in...