Senior DBA Engineer

4 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Avensys Consulting Full time

If you are passionate about playing a key role in the success of a Top-Notch company, we want to hear from you

Our client's project is a well-established brand in the Information Technology industry who is now looking for a passionate and driven Senior DBA Engineer. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance.

ROLES AND RESPONSIBILITIES

  • Handle complex incident management
  • Monitor and manage day-to-day service operations to ensure the smooth functioning of systems and processes
  • Coordinate with internal teams and external vendors to manage service requests, incidents, problems and ensure adherence to SLAs
  • Analyze operational data to identify trends, bottlenecks, and areas for improvement in service processes
  • Develop and maintain operational procedures to enhance efficiency and minimize service disruptions
  • Collaborate with technical teams to address product-related service issues and recommend improvements
  • Conduct root cause analysis for recurring incidents and work with problem management or expert service improvement on findings root cause to implement solutions
  • Ensure documentation is up to date for all operational processes, incidents, and service management workflows
  • Proactively identify opportunities for automation and process optimization to reduce manual intervention and increase operational efficiency
  • When/where required, be contactable for escalations and support, on and on-call standby basis during out of office hours.
  • Deploy Changes as and when needed or based on business requirement

REQUIREMENTS

  • Degree or equivalent in Computer Science Electronic Engineering or equivalent Telecommunications in-country degree qualification
  • Minimum 3-5 years' experience in MongoDB,must have dealt directly with external customers delivering to SLAs.
  • ITIL v4 Foundation Certificate
  • Operating System: RHEL 7/8
  • Minimum 2 - 3 years experience in ACM domain, where applicable.
  • Airline experience and/or ATI know-how

WHAT'S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to - & - Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name : Emimal Joshua

Reg No :

Avensys Consulting Sdn Bhd

Privacy Statement
: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys privacy policy

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