Intern, Individual Life

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia AIA Digital+ Full time 60,000 - 120,000 per year

Position Objective:

This position is for Technical Business Analyst (AS400)

Roles and Responsibilities:

  • Collaborate with business and IT stakeholders to deliver IT solutions and revamp processes that support strategic initiatives.
  • Facilitate discovery workshops to understand user requirements, process flows, and user journeys.
  • Analyze and document business and system requirements, including revising existing workflows and logic as needed.
  • Identify business needs and recommend actionable improvements to enhance IT system performance and usability.
  • Assist in configuring core systems to meet business requirements and ensure alignment with solution design.
  • Create and maintain comprehensive system documentation throughout the project lifecycle.
  • Coordinate and manage stakeholder engagement during whole SDLC.
  • Translate business requirements into functional specifications and support the execution of system changes.
  • Analyze test outcomes, manage defect tracking, and ensure timely resolution in collaboration with development teams.
  • Support change management activities and ensure smooth transition from development to production environments.
  • Support production activities for product launches and campaign rollouts, ensuring system readiness and issue resolution.

Financial and Non-Financial Measures:

  • Timely completion of assigned tasks
  • Accuracy and completeness of work produced

Communication Requirements:

Internal (70%)

  • Weekly progress report of assigned tasks
  • Discussion within team on the solution/issue found during the completion of assigned tasks
  • Build trust with colleagues

External (30%)

  • Discussion with external counter parties on the solution/issues found during the completion of assigned tasks.

Minimum Job Requirements:

  • Currently pursuing a Bachelor's degree or above in IT or related disciplines.
  • Strong ability to define and validate business requirements through scenario analysis.
  • Skilled in communicating requirements to both technical and non-technical stakeholders.
  • Solid understanding of software development processes and system design.
  • Strong analytical, problem-solving, and interpersonal skills.
  • Adaptable to change and capable of delivering results under tight timelines.
  • Proficient in English (reading, writing, and verbal communication).
  • Able to maintain a consistent and reliable internship schedule, with availability during designated working hours.
  • Shows genuine interest in long-term career development and expresses willingness to continue employment after graduation.

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