Senior System Engineer

3 days ago

Philadelphia, Pennsylvania, Malaysia TWO95 International, Inc Full time

JOB RESPONSIBILITIES:

  • To ensure successful implementation of projects within schedule.
  • To ensure SLAs are met and achieved the highest customer satisfaction.
  • Oversee the design, development and implementation of clients system design requirements.
  • Installs, configures, and tests operating systems, application software, and system management tools.
  • To focus on key customer's IT infrastructure for further enhancement.
  • To provide onsite post-sale support for Microsoft and Wintel server related problem, system integration, migration or upgrade of products below.
  • Assists in the coordination of various teams testing and evaluating for the development of design and its implementation of the best output.
  • Collaborates with other professionals to ensure high quality deliverables within organization guidelines, policies, and procedures.
  • Liaise with internal sales, project manager and vendors for communicating project status and problem resolution.
  • To provide after office-hour offsite standby 24x7 (rotation basis).
  • To assist the system integration deployment project.
  • To obtain job related Industry Certification for principal partnership requirement.

EXPERIENCE / SKILLS REQUIRED: Candidate must possess at least a Bachelor's Degree in relevant IT related field such as Computer Science, E&E or equivalent.

  • Minimum of 2 years relevant experience in an IT environment preferably with good knowledge of Microsoft Windows platform.
  • Preferably good working knowledge with the following:
  • Microsoft Solutions (Office365/Exchange/Lync/Active Directory/Sharepoint/System Center)
  • NAS/SAN/Object Storage, RAID concepts and disk management tools
  • Networking, e.g. TCP/IP and routing
  • Window server operating system and open source (Linux/UNIX)
  • Windows Infrastructure service (DNS, DHCP, WINS)
  • Backup solution (Commvault, Veritas, Veeam etc)
  • Clustering and Virtualization solutions (VMware, Hyper-V, KVM)
  • Relational Database Management System (MSSQL, MYSQL, Oracle etc)
  • Good knowledge in IT troubleshooting and root cause analysis.
  • Knowledge in DELL system solution is will have an advantage.
  • Experience in the surveillance system (CCTV) industry will have an advantage.
  • Possess strong leadership and interpersonal skills with a customer service mindset.
  • Required Certification(s): MCSA or MCSE(preferable)
  • Required language(s): English, Mandarin & Bahasa
  • Preferably Junior Executives specializing in IT/Computer – System or equivalent
  • Applicants must be willing to work in The Boulevard Office,Mid Valley City,KL.
  • Candidate willing to travel outstation on project basis.
  • Candidate willing to standby 24x7 (rotation basis).

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