Partner Advisory

13 hours ago

Greater Kuala Lumpur, Malaysia Cognizant Full time

Role-Description:

The Partner Advisory Sales Operations Manager plays a critical role within the program, responsible for leading and managing the delivery of partner advisory sales & services to our partners. This role plays a pivotal part in ensuring that our partners receive exceptional, timely, and effective advice and support, ultimately contributing to meeting sales targets and enhancing Partner experience.

Responsibilities:

  • Drive & exceed Partner Advisory Sales operations, Targets, KPIs and client expectations
  • Oversee and manage the entire advisory services delivery process, ensuring smooth execution and adherence to timelines and budgets.
  • Create and manage performance reporting and insights for business reviews
  • Collaborate with cross-functional teams to coordinate resources and ensure seamless service delivery.

Build and Maintain Partner Relationships:

  • Establish and nurture strong, long-term relationships with our partners, fostering trust and open communication.
  • Understand our partners' unique business needs, challenges, and objectives to tailor advisory services accordingly.

Identify and Recommend Sales Solutions:

  • Conduct thorough analyses of our partners' business operations, identifying areas for improvement and potential risks.
  • Develop and present customized solutions aligned with our partners' strategic goals, leveraging industry best practices and innovative approaches.
  • Bringing in B2B sales methodology and implement them

Develop and Deliver Advisory Reports and Business Reviews:

  • Prepare comprehensive advisory reports that provide actionable insights and recommendations.
  • Deliver engaging presentations to communicate complex concepts effectively to our partners.

Manage Advisory Projects:

  • Develop and manage project plans, ensuring efficient resource allocation, timely execution, and successful project outcomes.
  • Monitor project progress, identify and mitigate risks, and keep stakeholders informed of project status.

Lead and Manage Sales Professionals:

  • Lead, mentor, and develop a team of advisory professionals, fostering a culture of collaboration, innovation, and continuous learning.
  • Provide guidance, training, and performance feedback to team members to enhance their skills and capabilities.
  • Track and report team utilization and productivity
  • Manage shrinkage, attrition and hiring

Qualifications and experience

  • Bachelor's degree in Business, Management, Sales, Marketing or related field
  • Min 10+ years of experience working with & leading Saas B2B Sales operations from
    Partner or Channel Partner programs, preferably from ISV ecosystem
  • Strong Sales Operations management, including pipeline governance, deal velocity, negotiation skills and people management, etc.
  • Advance English language proficiency - C1 or above certified
  • Solid understanding of cloud technologies and digital transformation concept
  • Excellent time management skills and flexibility to work certain time zone overlapping as required
  • Cloud Digital Leader or any other cloud certification is a big advantage
  • Experience in driving revenue and pipeline related targets
  • Experience managing Sellers and Sales operations
  • Being a true team player - ability to work efficiently with multiple stakeholders across different teams
  • Thought leadership - ability to think a few steps ahead
  • Flexibility to work in a fast-paced and ever-changing environment
  • Work timing aligned with respective Partner regions

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