Account Manager

6 hours ago


Kuala Lumpur, Kuala Lumpur, Malaysia Self Reliant Full time

Company Description

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Role Description

This is a full-time on-site role for an Account Manager based in the Federal Territory of Kuala Lumpur, Malaysia. The Account Manager will be responsible for managing client accounts, building and maintaining strong client relationships, and serving as the primary point of contact. Responsibilities will include ensuring client satisfaction, addressing client needs, developing account strategies, and identifying opportunities for growth. The role also involves cross-functional collaboration with internal teams to ensure timely delivery of solutions that meet client expectations.

Qualifications

  • Strong expertise in client relationship management, account management, and customer service
  • Excellent communication and interpersonal skills, with the ability to build and maintain trust with clients and internal teams
  • Problem-solving and conflict resolution skills to address client concerns effectively
  • Strong organizational and project management skills to handle multiple clients and tasks
  • Proficiency in tools and platforms relevant to account management such as CRM software
  • Bachelor's degree in Business Administration, Marketing, or a related field
  • Prior experience in account management or a similar role is preferred

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