Assistant, Retail

2 days ago

Klang, Selangor, Malaysia Ninja Van Full time 3,600 per year
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. 
Job Responsibilities
  • DO NOTE: THIS IS A TEMPORARY ROLE, (3- 4months)
  • Accountable for customer satisfaction, and assisting customers with any requirements they may have.
  • Be a team player in the team, to work effectively with peers.
  • Effectively communicate feedback and improvements to the Area Supervisor.
  • Communicate and work effectively to produce the best possible outcome for the company and its clients.
  • Use Ninja software to execute operations (with training from the Ninja team).
  • Assist the Area Supervisor in managing the social media and google account of the store, in terms of content and customer engagement.
Job Requirements
  • Minimum qualifications: SPM, with relevant industry experience.
  • Professional fluency in English & Bahasa Malaysia
  • Strategic thinker with ability to thrive in a fast-paced, entrepreneurial environment; solve complex problems, and develop creative solutions.
  • Effective verbal communication, with the ability to serve a wide range of customers.
  • Own transportation required.
RM80 - RM90 a day We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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