E Commerce Specialist

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia Abhidi Solution Private Limited Full time 60,000 - 120,000 per year
  • Working experience with an E-commerce background.
  • Minimum 2 years of experience (preferably with E-commerce Platform/Enabler).
  • Operate seller centers fluently, Conduct regular SKU hygiene checks, and analyze key reports for sales, order performance, and store health.
  • Preferred knowledge of E-commerce Platforms (Marketplaces) and/or CMSs (SFCC, Magento, Shopify).
  • Maintain platform store content according to client specifications, including titles, descriptions, attributes, etc.
  • Lead the optimization of workflow through automation, coordinating activities, and addressing risks to ensure continuous improvement.
  • Key Responsibilities:
  • Workflow Optimization and Management:
  • Manage workflow optimization through automation.
  • Map, plan, and coordinate activities related to workflow.
  • Address WF/Queue related risks, collect feedback, and ensure continuous process improvement.
  • Strategic Partnership Development:
  • Foster strategic partnerships to drive mutual business success.
  • Develop a deep understanding of the client's business objectives and brand identity.
  • Project and Promo Management:
  • Manage and coordinate projects (tickets) end to end.
  • Execute all promo setups and submissions according to client requirements.
  • Store Content Management:
  • Maintain client platform's store content (title, descriptions, attributes, etc.) as per client specifications.
  • Coordinate with clients to update product details and price points.
  • Performance Analysis and Reporting:
  • Conduct daily SKU hygiene checks to assess competitiveness, sales performance, stocks, pricing, etc.
  • Operate Shopee/Lazada/Tokopedia/Tiki seller centers fluently.
  • Understand and analyze basic reports on Seller Centre, including sales and order performance, product performance, store health, and promotion performance.
  • Site Performance Reporting:
  • Analyze daily, weekly, and monthly reporting of site performance via Key Performance Indicators (e.g., service levels).
  • Relationship Building:
  • Build a strong relationship with the site operations team (Market POCs/ Oms/ Team Leads) to ensure proper execution of the capacity plan.

Job Type: Full-time

Pay: Up to RM5,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Work Location: In person

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