Manager, Logistics Performance

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Delivery Hero Full time 100,000 - 140,000 per year

Company Description

foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We are looking for a Manager, Logistics Performanceto join our growing business

Responsibilities

  • Contribute to regional logistics projects to enhance performance across APAC and EU markets, with a focus on Demand control and Customer choice.
  • Conduct cross-functional experiments on pricing and customer choice to optimize performance and minimize lost orders through targeted testing.
  • Analyze extensive product data to understand rider, vendor, and customer behaviors, using insights to guide product direction.
  • Develop visualizations from large data sets to support effective decision-making within the team and across functions.
  • Identify and address inefficiencies in logistics operations to enhance rider and customer experiences.
  • Support data-driven initiatives aimed at optimizing delivery flows and operational workflows.

Qualifications

  • Minimum 5 years of proven experience in logistics, product operations, or similar roles within tech, mobility, or delivery industries.
  • Interpret quantitative and qualitative data to identify trends, correlations, and anomalies.
  • Proven ability to interpret large datasets, identify trends, and translate findings into actionable strategies.
  • Effective cross-functional collaboration skills, with experience working across diverse markets and teams.
  • Strong problem-solving capabilities, adaptability, and a proactive approach to challenges.
  • Excellent communication skills, both verbal and written, with the ability to influence stakeholders.
  • Familiarity with dispatching systems, logistics workflows, or customer choice mechanisms is a plus.
  • Prior experience working across multiple regions is highly desirable.

Additional Information

What we offer

  • A dynamic and challenging work environment.
  • A company committed to developing you personally and professionally.
  • A great working atmosphere with regular company and team events.
  • A vibrant and international team committed to diversity and inclusion.
  • Responsibility from day one in a fast growing and global company.
  • Other benefits include free food, health and dental insurance, and learning and development opportunities

foodpanda is operated by Delivery Hero Group ("DH Group") - the world's leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index

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