service / hall manager
5 days ago
SERVICE / HALL MANAGER — Sushi Ten Japanese Restaurant
Location: Ara Damansara, Petaling Jaya
Salary: RM4,200 – RM4,800 + Performance Bonus
(Salary negotiable based on experience)
Job Summary
Sushi Ten is looking for a committed and experienced Service / Hall Manager to lead and oversee all front-of-house (FOH) operations. You will supervise service staff, maintain excellent customer experience, and ensure smooth coordination between the service and kitchen teams.
Key Responsibilities
- Lead, supervise, and train all FOH service staff
- Maintain high customer-service standards; handle inquiries & complaints
- Prepare staff schedules and manage daily shift assignments
- Train new and current team members on SOPs and service procedures
- Maintain cleanliness, organisation, and readiness of the dining area
- Coordinate seamlessly with sushi bar and kitchen teams
- Ensure service SOPs are followed and improved when needed
- Assist with cashiering and simple administrative tasks
Requirements
- Experience as Supervisor or Manager in F&B
- Japanese restaurant experience is a strong advantage
- Strong leadership, communication, and problem-solving skills
- Responsible, proactive, and able to work in a fast-paced environment
- Able to work shifts, weekends, and public holidays
- Must be legally allowed to work in Malaysia
Perks & Benefits
- Staff Meal Provided
- EPF & SOCSO
- Annual Leave
- Staff Discount
- Uniform Provided
- Overtime Pay (OT)
- Attendance Allowance
Job Types: Full-time, Permanent
Pay: RM4, RM4,800.00 per month
Benefits:
- Meal provided
- Opportunities for promotion
- Professional development
Work Location: In person
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