service / hall manager

5 days ago


Ara Damansara, Malaysia Sushi ten Sdn Bhd Full time

SERVICE / HALL MANAGER — Sushi Ten Japanese Restaurant

Location: Ara Damansara, Petaling Jaya

Salary: RM4,200 – RM4,800 + Performance Bonus

(Salary negotiable based on experience)

Job Summary

Sushi Ten is looking for a committed and experienced Service / Hall Manager to lead and oversee all front-of-house (FOH) operations. You will supervise service staff, maintain excellent customer experience, and ensure smooth coordination between the service and kitchen teams.

Key Responsibilities

  • Lead, supervise, and train all FOH service staff
  • Maintain high customer-service standards; handle inquiries & complaints
  • Prepare staff schedules and manage daily shift assignments
  • Train new and current team members on SOPs and service procedures
  • Maintain cleanliness, organisation, and readiness of the dining area
  • Coordinate seamlessly with sushi bar and kitchen teams
  • Ensure service SOPs are followed and improved when needed
  • Assist with cashiering and simple administrative tasks

Requirements

  • Experience as Supervisor or Manager in F&B
  • Japanese restaurant experience is a strong advantage
  • Strong leadership, communication, and problem-solving skills
  • Responsible, proactive, and able to work in a fast-paced environment
  • Able to work shifts, weekends, and public holidays
  • Must be legally allowed to work in Malaysia

Perks & Benefits

  • Staff Meal Provided
  • EPF & SOCSO
  • Annual Leave
  • Staff Discount
  • Uniform Provided
  • Overtime Pay (OT)
  • Attendance Allowance

Job Types: Full-time, Permanent

Pay: RM4, RM4,800.00 per month

Benefits:

  • Meal provided
  • Opportunities for promotion
  • Professional development

Work Location: In person



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