Head, CEO Office

Found in: beBee S MY - 4 weeks ago

Malaysia foodpanda Malaysia Full time

About Delivery Hero:
Delivery Hero is a leading global online food ordering and delivery marketplace with number one market positions in terms of restaurants, active users, and orders in more countries than any of its competitors across 40 countries in Europe, the Middle East & North Africa (MENA), Latin America and the Asia-Pacific region. Delivery Hero also operates its own delivery service in 200+ high-density urban areas around the world. The Company is headquartered in Berlin and has over 21,000 employees. For more information, please visit

About foodpanda:

foodpanda is dedicated to bringing food lovers around the world their favorite meals from curated local restaurants. Since its creation, the on-demand food delivery service has grown to more than 100,000 partner restaurants in more than 325 cities across 13 Asian and Central European countries globally. foodpanda is active in Bangladesh, Cambodia, Hong Kong, Laos, Malaysia, Myanmar, Pakistan, Philippines, Singapore, Taiwan, Thailand, Romania and Bulgaria. It belongs to Delivery Hero, worldwide leader of the food delivery industry. For more information visit

About the role:

We are currently hiring for the position, Head, CEO Office based in Bangsar South . This role will be reporting directly into the CEO. This person will also work closely with the CEO and other senior leaders to identify and execute high-priority initiatives that support the company's strategic goals.

Responsibilities:

  • Performance management
    • Drive business performance management of the CEO Office scope, including goal alignment process, evaluating performance, and driving interventions.
    • Act as a "bridge" between local leadership and regional stakeholders to: 1) Discuss country performance, 2) Align support from functions, and 3) Align and drive strategic priorities
    • Work with cross-functional teams (commercial, sales, operations, marketing, etc.) in Malaysia on high-impact projects.
    • Prepare reports, presentations, and other materials to support the CEO in decision-making and communication with internal and external stakeholders.
    • Collaborate with the CEO on various cross-functional initiatives, encompassing OKR evaluations, preparation and review of Investment Proposals, active engagement in WBRs, analysis of insights derived from discussions, and involvement in other associated projects.
  • Thought-partnering
    • Support Country Directors in designing solutions to complex business problems
    • Conduct research and analysis on key issues and provide recommendations to the CEO and relevant local directors
    • Collaborate with the CEO to identify key priorities, align them with department heads/directors, and offer support through analysis and project management as required.
    • Take ownership of competitor-related information gathered from customers, riders, and vendors. Work closely with other department heads/directors, including but not limited to those in pricing, deals/discounts, and overall experience, to stay informed about any relevant movements in the market.
  • Special projects
    • Driving special initiatives that have top-line / bottom-line impact across Malaysia
    • Manage and oversee strategic C-level projects from ideation to execution
    • Build project plans with end-to-end ownership, from planning through delivery, as required

Requirements:

  • Bachelor's degree in business, economics, engineering, or a related field. MBA or advanced degree is preferred.
  • At least 4-6 years of experience in management consulting, founder’s office, project management or a related role.
  • Proven track record in leading and executing complex, cross-functional projects.
  • Excellent problem-solving and analytical skills, with the ability to generate insights and develop actionable recommendations.
  • Strong communication and interpersonal skills, with the ability to interact effectively with senior leaders and cross-functional teams.
  • Strong project management skills, with the ability to manage multiple projects simultaneously and prioritize competing demands.
  • Demonstrated ability to work independently and take ownership of projects
  • Ability to work in a fast-paced, dynamic environment with tight deadlines.
  • Experience working in the technology, e-commerce, or food industry is a plus.

What We Offer

Career growth - We believe that everyone owns their career and you will be supported with the framework and structure for you to craft your learning experience in foodpanda.

Culture - At foodpanda, it is important for us to have a workplace culture which allows everyone within the organization to thrive . You will be working in a creative and dynamic team environment where you will be empowered, engaged and appreciated.

Work Flexibility - It’s our mission to create an amazing employee experience. With a modern office in the heart of Kuala Lumpur, we have flexible working hours, welcoming shared spaces and even a gaming area and nap rooms for when you need a quick recharge. Foodpanda also provides unparalleled employee perks from fully equipped and fully-stocked pantry, length of maternity leave to various other support to the employees and their families.

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