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Product Consultant for Smartphone

1 month ago

Malaysia Always Marketing Malaysia Sdn Bhd Full time

Duties and Responsibilities:

The promoter is responsible for hitting sales targets by providing service and operations excellence. He/she also engages in innovation and productivity initiatives for the store. The promoter needs to show the selling points of a product to customers and promote how the product works, solve questions, and attempt to push consumers or clients to buy the product. Improving sales targets through upselling and cross-selling of products.

Summary of Principal Job Responsibility & Specific Job Duties and Responsibilities:

  • Hit sales target.
  • Engage with customers, promote products & services, close sales & update sales transactions.
  • Manage after-retail sales services.
  • Give advice on products & services and perform product demonstrations.
  • Deliver quality service & present service vision.
  • Present a positive & professional image.
  • Respond to service objections.
  • Deliver Go-the-Extra-Mile services.
  • Involve service & sales productivity development.
  • Update & provide competitor promotion activities.
  • Deliver customer service over various social media.
  • Involve in service innovation development.
  • Deliver operations quality & in charge of merchandise display.
  • In charge of operations of roadshows, promotions, or any events.
  • Update LDU, POSM, merchandise display into the system.

Academic Qualification(s):

Candidates must possess at least SPM/STPM & above in any field.

Work Experience / Skills Requirement(s):

  • With retail, sales, or smartphone sales experience will be an advantage.
  • Fluent in Malay & English; Chinese will be an advantage.
  • Join Product & Service training to improve knowledge & skill set.
  • Provide service quality & promote product.
  • Upsell & cross-sell products.
  • Visual merchandise & provide product demo and knowledge.
  • Strong communication & good customer service skills.
  • Teamwork & interpersonal skills.
  • Problem-solving abilities.

Salary Range: RM 1,500 - RM 5,000

Working Area: KL / Selangor / Seremban / Melaka / Johor

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