Accounts Payable Team Lead

1 month ago


Kuala Lumpur, Malaysia Kerry Group Full time

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

Key responsibilities

Team Management

  • Lead and supervise the Accounts Payable Helpdesk team.
  • Assign tasks, set priorities, and ensure timely resolution of vendor inquiries, invoice issues, and payment-related queries.
  • Provide coaching, training, and support to team members to enhance their performance and customer service skills.
  • Conduct performance evaluations, provide feedback, and implement strategies to improve team efficiency and effectiveness.

Customer Service and Issue Resolution

  • Serve as the escalation point for complex vendor inquiries and disputes, ensuring timely and satisfactory resolution.
  • Collaborate with internal stakeholders such as Procurement, Site, and vendors to address and resolve AP-related issues.
  • Maintain a high level of customer service and professionalism in all interactions with internal and external stakeholders.

Compliance and Continuous Excellence

  • Identify opportunities to streamline AP processes, enhance workflow efficiency, and improve service quality within the Helpdesk function.
  • Ensure compliance with company policies, accounting standards, and regulatory requirements related to accounts payable operations.
  • Implement best practices, standard operating procedures (SOPs), and controls to minimize errors and mitigate risks.

Reporting and Analysis

  • Monitor and analyze Helpdesk metrics, ticket volumes, response times, and resolution rates to identify trends, areas for improvement, and training needs.
  • Prepare regular reports, dashboards, and presentations on Helpdesk performance, issues, and recommendations for management review.

Qualifications and skills

  • Leadership Skills: Experience in leading and managing a team, including coaching, mentoring, and performance management.
  • Customer Service Orientation: Strong customer focus with excellent communication, interpersonal, and relationship-building skills.
  • AP Process Knowledge: Solid understanding of accounts payable processes, invoice processing, payment methods, and vendor management.
  • Problem-Solving Abilities: Analytical mindset with the ability to troubleshoot issues, identify root causes, and implement effective solutions.
  • Compliance and Controls: Knowledge of internal controls, compliance requirements, and best practices in AP operations.
  • Technical Proficiency: Experience with ERP systems (preferable SAP) and proficiency in MS Excel, Word, Outlook and Robotic Process Automation experience.
  • Team Collaboration: Ability to collaborate effectively with cross-functional teams, vendors, and external partners to achieve shared goals.

Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.

For further information, and to apply, please visit our website via the “Apply” button below.

Candidates must be resident in Malaysia, or have the right to work in Malaysia.



  • Kuala Lumpur, Malaysia Tungsten Automation Full time

    The incumbent will be reporting to the Senior Manager, Accounting. The ideal candidate is a hands-on strategic individual and able to work independently as well as in a highly collaborative team environment. The incumbent will have a high level of influence within the organization; effective leadership skills are essential.We are looking for a person with a...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Tungsten Automation Full time

    The incumbent will be reporting to the Senior Manager, Accounting. The ideal candidate is a hands-on strategic individual and able to work independently as well as in a highly collaborative team environment. The incumbent will have a high level of influence within the organization; effective leadership skills are essential.We are looking for a person with a...


  • Kuala Lumpur, Malaysia Orsted Full time

    Imagine a future where you’re leading a team of expert accounts payable specialists in an international setting in Europe’s fastest-growing green energy company. Join us in this role where you’ll lead an accounts payable team that supports other Accounting & Finance functions across the region and ensure that the team is trained and well connected...


  • Kuala Lumpur, Malaysia Kerry Full time

    **About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...


  • Kuala Lumpur, Malaysia Huntsman Full time

    Job Description: Huntsman Global Business Services is looking for an Accounts Payable Team Lead. He/She will be responsible for facilitating a timely and accurate payables process and ensures effective communication with internal and external stakeholders. He/She will also manage and own the Accounts Payable balance sheet reconciliations and ensure...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Kerry Group Full time

    About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...


  • Kuala Lumpur, Malaysia Kerry Full time

    **About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...


  • Kuala Lumpur, Malaysia Wilhelmsen Full time

    Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. In this role you will bring your passion for relationship building, talent sourcing and problem solving to bring diverse talents in Operations, Management and Tech roles to support our ambitious growth...


  • Kuala Lumpur, Malaysia Wego Pte Ltd Full time

    **Job Overview**: We are an online travel company seeking an experienced Accounts Payable Executive to join our finance team. In this role, you will be assisting the Accounts Payable Lead with the accounts payable function for the Wego group of companies. **Key Responsibilities**: - Reporting to Wego Group Accounts Payables lead - Involved in day-today...


  • Kuala Lumpur, Malaysia Speedcast Full time

    Supervisor, Accounts Payable The Supervisor, Accounts Payable will be responsible for supervising the KL Shared Service Centre (KLSSC) Accounts Payable team, providing support from a strategic perspective as well as ensuring the operating efficiency and effectiveness of the Accounts Payable team. This includes providing supervision and coaching to the...


  • Kuala Lumpur, Kuala Lumpur, Malaysia T.C.R. INTERNATIONAL N.V. Full time

    Account Payable Assistant, Shared ServicesThe position will provide hands-on account payable services, support, and supervision to team members to achieve its goal as a regional support setup. The primary responsibilities of the job are:Key Responsibilities:Responsible for account payable activities including processing, verifying, and reconciling invoices...


  • Kuala Lumpur, Malaysia CUCKOO INTERNATIONAL (MAL) SDN BHD Full time

    We are looking for an Account Payable Team Lead to supervise the delivery of all accounts payable activities and assist the Account Payable Lead in managing the team. **JOB DESCRIPTION** - You will coach and train the team on day to day transaction processing and assist them with questions raised and problems. - Assist to establish policies, procedures and...


  • Kuala Lumpur, Malaysia DKSH Full time

    **Location**:Kuala Lumpur, MY, MY**Job Function**:Finance**Requisition Number**:134437**Description**: **Job Summary** Coordinate and supervise accounts payable, including the implementation of processes and internal controls to ensure governance over the Accounts Payable function **General Responsibilities** - Deliver Accounts Payable(AP) processing...


  • Kuala Lumpur, Malaysia DKSH Full time

    **Location**:Kuala Lumpur, MY, MY**Job Function**:Finance**Requisition Number**:149608**Description**: **Job Summary** Coordinate and supervise accounts payable, including the implementation of processes and internal controls to ensure governance over the Accounts Payable function **General Responsibilities** - Deliver Accounts Payable(AP) processing...


  • Kuala Lumpur, Kuala Lumpur, Malaysia POP MART Full time

    Account Payable Role at POP MARTPOP MART, a leading entertainment company, is seeking a skilled Account Payable professional to join our team. As a key member of our financial operations, you will be responsible for managing all payments, ensuring timely processing, and maintaining accurate records.Responsibilities:Process and review invoices, claims, and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia POP MART Full time

    **About POP MART**POP MART is a leading entertainment company that has been at the forefront of designer toy culture since its founding in 2010. With a global presence in over 23 countries and regions, we have built a reputation for innovation and excellence in the industry.**Job Summary**We are seeking a highly skilled and organized Account Payable...

  • Team Lead

    7 days ago


    Kuala Lumpur, Malaysia Wilhelmsen Full time

    Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. We are looking for a passionate Team Lead - Accounts who will be working with Wilhelmsen Ship Management, a comprehensive global maritime group providing over half of the merchant fleet with essential products and...

  • Team Lead- Accounts

    3 months ago


    Kuala Lumpur, Malaysia Wilhelmsen Full time

    Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Wilhelmsen Ship Management is one of the world’s largest third-party ship managers originated from Oslo, Norway with over 20,000 employees including our seafarers with a portfolio of more than 450 vessels and...

  • Team Lead, Accounts

    4 months ago


    Kuala Lumpur, Malaysia Wilhelmsen Full time

    Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Wilhelmsen Ship Management is one of the world’s largest third-party ship managers originated from Oslo, Norway with over 20,000 employees including our seafarers with a portfolio of more than 450 vessels and...

  • Accounts Payable

    3 weeks ago


    Kuala Lumpur, Malaysia SSquad Global Full time

    **Accounts Payable - Non Executive** **Position**: Accounts Payable - Non Executive **Start Date**: Immediate **Location**: 100% onsite at client office in KL Centre **Job Summary**: The Accounts Payable Non-Executive role is responsible for performing invoice postings, recording financial entries, and conducting reconciliations. The position focuses on...